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My salt brine tank fills with water. What could be the problem? How do I fix it?

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What model is it? Different models may have varying levels of water in brine tank. There is normally about 10" of water in the bottom of salt tank in most models. If the water level is too high it may not be drawing brine.
RJ

Posted on Mar 16, 2011

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That is normal in the operation of a water softener.
The water soaks the salt to liquefy it so it has salt water to flush the resin to make it let go of the lime deposits.
That is over simplified but is working like it is suppose to.

Posted on Mar 11, 2011

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1 Answer

Why doesn't my water softener have water in it.


The tank is not *filled* with water - it is filled with salt. There is some water in the tank - as long as you are using salt, the brine tank is working. Have a look at this video below:

Jun 10, 2015 | Washing Machines

Tip

Water softener salt bridging


One of the most frequent problems with water softening systems is salt bridging in the salt/brine tank. There are several reasons for salt bridging to occur. This generally occurs when pellet type salts or potassium chloride is used to regenerate the water softening system. Pellet type salts contain binding agents that in turn give the salt a very starchy consistency when wet. As water evaporates in the brine tank the pellet salts partially dissolve, bind together and form a "salt bridge" in the tank. Potassium chloride (Kcl) acts in the same way. Excess water in the salt tank, with high salt levels, can also cause salt bridging. Improper softener brining and lack of proper brine refill will cause bridging to occur as well.

What is the best way to alleviate these problems?

1. When using pellet type salts or potassium chloride only keep the salt tank about 1/2 full. This prevents too much compaction of the salts and helps to prevent bridging. When using potassium chloride get the salt tank off the floor on a wooden platform to prevent wicking of moisture from concrete floors.

2. Use a high grade of salt. Most water treatment dealers use either
DuraCube or HardiCube water softener salts produced by Cargill Corp.
Cargill has a link to find dealers in your area.
https://saltapps.cargill.com/cargillsalt/product_locator_new.asp

Solar Salt is another option as the crystal structure is very hard and virtually impossible to bridge. This is also available from many Cargill salt dealers and in stores.

3. Let the salt tank run down to 80-100lbs of salt or potassium a couple times per year to help prevent buildup of dissolved salts in brine tank.

4. Yearly maintenance of the water treatment system helps also. Restrictions in the brining system (injector/eductor assembly) caused by sediment and oxidized iron buildup cause improper brining and too much water in salt tank during refill. Have this assembly cleaned yearly. Have the water tested to see if the water chemistry or usage have changed and adjustments to the system are necessary.

5. Avoid using rock salts to prevent buildup of sediment in brine tank (which causes service problems).

Practice these tips and you will have fewer water softener problems and more consistent quality softened water.

I wish you good water!
H2O Services

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on May 17, 2011 | Water Dispensing & Filtration

1 Answer

Water in water softener, filling over potassium in tank. How do I fix this?


There is an injector (venturi) in your softener that shunts to allow brine to be sucked out of your salt tank and, near the end of regeneration, shunts again to put water back into your salt tank to make brine for the next regeneration. It isn't moving; probably needs cleaning and perhaps lubrication with silicone grease. If you don't have a manual, download one. There are hopefully illustrations to help. Otherwise you'll need to hire someone to do it for you, but watch so you can do it for yourself. If the injector has plugged in only three years it'll likely do so again.

Feb 03, 2015 | Water Dispensing & Filtration

1 Answer

How do I reset salt level


On the left hand side should be button marked salt level, after adding product,on side of brine tank are numbers in yellow telling you the level,push salt level button to the number shown on side of brine tank. Note: do not fill over brine tank, I suggest to fill to level 6 or 7..

Oct 31, 2014 | Kenmore Ultra High-Efficiency Water...

2 Answers

Culligan water softener manual


You are likely using a rock salt and what you are seeing is a build up of dirt and fine sand because rock salt isn't clean... it's got rocks in it. Clean your tank out and rinse it thoroughly with a hose. Be sure to clean out your 3" tube (brine well) and under the salt platform if you have one. Start with a clean salt like System Saver II or Crystal Plus. Never fill your salt tank over half full. Always let your salt be used down to the water level. IF the salt at the water level is soft and pasty don't add more; tip the salt tank until the salt is raised along one side or corner to above the water level when you stand the tank up carefully. This will allow all the water in the tank to become brine (saturated solution).


IF you are using potassium instead of salt, the brown is a natural component. Don't worry about it although it never hurts to clean your brine tank yearly.

Aug 04, 2014 | Water Dispensing & Filtration

2 Answers

Waterboss 93000 water softener


It most likely is due to a plugged eductor/injector assembly which pulls the salt brine out of the tank to regenerate softener. If it is plugged no brine will be pulled from salt tank during regen but it will keep filling the salt tank and eventually overflow with each cycle. Or there could be a leak in the valve causing the tank to overflow.
Here is the owners manual for your model.
http://www.waterboss.com/media/WB_Softener_V1_Manual.pdf
See page 23
RJ

May 05, 2014 | Water Dispensing & Filtration

1 Answer

Harveys water softener leaking


Actually it is regenerating if it is filling the salt tank with water. It is just not drawing out the water/brine during the brining cycle. Check the eductor assembly it is most likely plugged with iron or debris. Clean thoroughly and manually cycle unit to brine draw. Usually second cycle, until the water level is back to normal then do a manual regeneration from beginning. Then regen 3 consecutive days.

Feb 05, 2014 | Reliance Water Dispensing & Filtration

1 Answer

Kenmore Water Softener does not advance through cycles


You can send to the company for repair too ! If it sill under warrenty to fix it and aslo don't try the step anymore it might cause some parts damage that the service provider my charge you more.

Dec 09, 2013 | Washing Machines

1 Answer

Water softener fills up with water


If you are referring to the salt tank filling with water, then the problem is the eductor assembly. This is where the brine is drawn from the salt tank. If it is plugged no brine or very little brine will be drawn during regeneration. You will need to clean the eductor assembly and manually regenerate the softener to regain softened water.
What model softener is it? It would help to bail most of the water out of the salt tank. How much depends on the model.
RJH2O

Jan 26, 2013 | Measuring Tools & Sensors

1 Answer

System 19 - No salt being used


The eductor assembly is plugged. This is where the brine is drawn in to regenerate softener. Softener will not draw in proper amount of brine but will keep filling salt tank. The float in salt tank is suppose to stop overfilling but rarely works that way. Bypass softener run through quick manual cycle and unscrew eductor assembly on lower left side of valve body. Clean it all out, reinstall and run system to brine refill to evacuate air.
RJ

Jul 13, 2009 | Culligan Sediment Water Filter

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