Troubleshooting Dell 924 all in one printer(Printer reads unsupported cartridge)
My printer has been printing & working fine for as long as I had it. I have been using refilled ink cartridges and it was still printing fine. Up until 2 days ago when I turned on my unit to print something out, it read unsupported cartridge. I have had the same cartridges in and was able to print anything without any problems-then out of the blue it is giving me a problem. What do you think could be causing it to say unsupported cartridge? I tried uninstalling and reinstalling the software, unplugging and plugging the unit back in, and even removed and replaced both ink cartridges (& cleaned the cartridge with some rubbing alcohol) but still no success. Please help.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Since you are printing occasionally, I guess the nozzles on your print head (which is on your cartridge), are clogged up. You can find your printer on your pc, or just click print. When the window for printing opens, you will see several tabs. One of them should be "maintenance". You can try and clean the nozzles via your pc. Just follow the instructions on your monitor. You should also know that cleaning the nozzles will use a lot of your ink, especially if you do it several times. Hope that helps!
You can't have a Dell cartridge refilled. It's Dell's way of making big bucks selling overpriced cartidges. Their practise is almost illegal and eventually they will get sued.
Buy an HP or a Kodak printer. Both sell better printers and their cartidges can be refilled.
Refurbished Alternatives for Dell 924 Ink Cartridges and Printing Supplies
Our Alternative Remanufactured Cartridges to replace the Dell OEM cartridges for use in the Dell 924 have a one year 100% quality satisfaction guarantee. These cartridges are not refurbished Dell OEM Cartridges. They are Non-OEM products that have been modified and refurbished by a remanufacturer that is not endorsed or associated with Dell and are guaranteed by 4inkjets.com to work with your Dell 924 Printer. They are a low priced alternative to Dell OEM Cartridges. Our refurbished alternative cartridges to the OEM Inkjet Cartridges are manufactured to the highest performance and quality standards and will deliver optimal prints when used in your Dell 924. Since we import our products directly from the remanufacturers we can pass the savings on to you.
copy and paste the complete link into your browser. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Check to make sure that all of the packing "tape" has been removed correctly on the replacement cartridge and that the cartridge is seated correctly and the circuit contacts make good contact with the contacts within the carriage assembly and that nothing is obstructing it. Possibly a defective cartridge..
I had the same "unsupported ink cartridge" thing going on with hp until I got fed up and uninstalled the hp software and just used my windows devices and printers. Windows will automatically find drivers for your printer and you should be able to choose how much of that software you want to download and install. Eventually I did get some software from hp but I still use Windows fax and scan. When I had a chance to participate in a questionnaire, I made it plain to hp that it's my printer, my ink, my cartridges and I'll do what I want with them. I'll take them out and use them for a planter if I want! In the meantime, I do expect them to print with whatever I put in them. It might not be as good a quality as the original, but it's still my right.