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Have been using and i just shut down my printer off and when i tuned it on it was saying cartrage errir how do i solve tgis problem

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Reinstaltion software of printer and slove the problem

Posted on Mar 11, 2011

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My daughter loader a black ink cartridge without removing the cellophane tape. The printer is now flashing the check black ink cartridge message. We have tried reloading the cartridge properly. Still not...


here is what you do .

1.first unplug the printer ,and shut down you computer .
2.then open then printer cartridge area. remove both color & black cartridges
3.check the black cartrage ( the head of cartrage is it damaged ,,, i mean it should just be like glass surface no ups and downs .. if the cartrage is ok then (youdont have to change it )
4.power on you printer without loading any cartridge .
5.now unplug again and insert cartridge only black .and plug your cartridge .( note PC will turn off in entire procedure) and let your USB cable out of the printer
6.turn on your PC when you see the desktop insert the USB cable. and let the process happen ..!
7. give out print command

i hope that will solve your problem !

do vote /write if it helps you

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1 Answer

Inserted new ink cartrage, but printer saying remove tape from the ink cartrage. I've done that but it still say error. Also the not printing correct. I've had the ink cartrage for a while could that be...


Clean the contacts of both the cartridge and the print head with some alcohol. Reinsert the cartridge.
Power off the printer and wait 1 minute. Power if back on and then make it go thru calibration cycle if it
has one.

Mar 23, 2011 | Office Equipment & Supplies

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I put a refurbished cyane ink cartrage in and I get error. It says it cannot read the ink cartrage take out and put back in. I do that and it still will no work.


Hello,
your printer cant "read" cartridge E-label
you have to replace it or replace cyane cartridge whit new one
Good Luck!

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I have replaced the black ink and the printer display says i the ink is near empty.what should i do?


Go into the printer utility and tell it you repalce the cartrage, or just shut down everything and reboot, the printer cartrage gets an electrical charge , thus the circuitry, and it should work

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Color ink cartridge says empty i just filled it


When you put in a "new" cartrage the printer sens an electrical charge to the cartrage to set it up properly. So I would treat this as a new cartrage, rather than a refilled one. Go to the printer menu and re install the ink cartrage in question, it should recognise it and start the function as a new one, good luck

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Printer says I am out of ink.


remove the cartrages then put them back, reboot. that just may reset the level setting. Best of luck.

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check cartrages plz your cartrages ok after you clean pickup roller i hope your pro. solve

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