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Hi I have IB software for my olympus camera but suddenly I am unable to open it. HELP!

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Posted on Mar 11, 2011


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Hi I've had an olympus SP-800Uz for a year and from one moment to the other the IB program installed on my PC will not open. I can't transfer new pictures nor see the ones stored in the IB...

Best thing to do is to un-install and re-install the Olympus ib program.
If problems exists to continue, you might want to consider installing
another free and better Olympus program, the Olympus Viewer 2.

Sep 21, 2011 | Olympus SP800UZ Digital Camera

1 Answer

I have OLYYMPUS SP-800UZ model, i'm not able to transfer pics from the inbuilt camera memory. how can i get those pics

1. You should be able to transfer the pictures after connecting the camera to the PC.
A removable USB device or SP800 labeled entry should be visible.
2. Use the Windows Explorer to copy the pictures.

Or you can use the installed Olympus ib software to copy them.

If the software is not installed any more, it still might be on the camera's internal memory (setup.exe)
If not, The ib software you can find here and alternative and better Olympus Viewer software here.

Sep 19, 2011 | Olympus SP800UZ Digital Camera

1 Answer

I bought an Olympus SP -800Uz in Las Vegas U.S.A. Should it have had seperate software in the box, Joan U.K.

No, the Olympus SP-800uz has the PC Software on its internal memory.

The quickstart guide does tell the procedure to follow: Initialize camera
and installing the ib software. If you did format the internal memory of the
camera, the software setup is lost. You can find alternative and better
Olympus software here. The ib software you can find here.

Jul 25, 2011 | Olympus SP800UZ Digital Camera

1 Answer

I cannot connect up SP800UZ to my computer.

If you mean that, even when you connected the Olympus USB cable correctly, the computer does not recognize the camera? If so, connect the camera to another computer to check if the camera or usb cable or the original computer is causing the problem. Often the computer does recognize the camera as a Removeable USB Device. You can see that when using e.g. the Windows Explorer. If the problem is only, that the installed Olympus software is not started, when connecting the camera to the computer, check the settings of the [ib] software by running it manually. Otherwise re-install the [ib] software.

May 20, 2011 | Olympus SP800UZ Digital Camera

1 Answer

The software opened automatically when I connected the camera to the computer. Now the software comes up onto the screen for about 1 second and then fades into nothing. I right click open on the Olympus...

I don't know how to fix your particular problem with your software, but I always recommend using Google's Picasa for maintaining your photos on your computer. It's free and does some basic editing as well.
Hope this helps! Happy Shooting!

Mar 07, 2011 | Olympus SP800UZ Digital Camera

1 Answer

I have charged up my battery on my SP-800UZ Olympus camera, can plug it into the pc, but no program comes up to help me upload my pics from the camera to the pc. I cannot figure out where to go to install...

The Olympus initialization [ib] software is loaded on the internal memory of the Olympus Sp-800uz camera. If you are using a SD / SDHC memorycard, take it out of the camera and reconnect the camera to the computer. If the camera does not pop-up a message to install the software, look with e.g. the windows explorer if there is any Removeable Device which corresponds with the memory of the camera. If there is, open it and look for a setup.exe program. If available, run it to install the software.

Feb 25, 2011 | Olympus SP800UZ Digital Camera

1 Answer

Installed the Olympus sp-800uz to my computer, the program was running ok at first but when i click on the icon to open to view photos it does not open. What should i do to correct this problem?

If you have installed the [ib] software from the camera, this program seems to be very unstable and buggy. I would recommend to use the new Olympus Viewer 2 software instead. De-install the [ib] software and download and install the (free) Olympus Viewer 2 software. It supports the SP-800uz.
You need to put in your camera serialnumber to be able to download it.

Jan 22, 2011 | Olympus SP800UZ Digital Camera

1 Answer

Tried to install new camera but it has not brought up the users manual or IB programme. I can upload photos to the Olympus master programme.

The Olympus SP-800uz users manual can also be downloaded:
or English:
The Olympus [ib] software is on the cameras internal memory, if you did not format (delete) it. Look there for the setup.exe and run it. Although the best alternative free Olympus software is Olympus viewer 2 which replaces also Olympus Master 2:

Dec 28, 2010 | Olympus SP800UZ Digital Camera

1 Answer

When initializing the camera, there is nothing (no program) to pull up on the computer.

The Olympus [ib] software is on the internal memory of the SP-800uz camera. It should gave a message tio the user to install it after the first initialization. Remove any placed SD / SDHC card from the camera. Check if the camera memory is detected on the computer as a Removeable USB Device.
You may browse this device with the Windows Explorer and look for any setup.exe to install the Olympus [ib] software. As a (better) alternative, use the much more stable and less bloated free Olympus Viewer 2 software:
You have to give your cameras serial number to be able to download it.

Jun 17, 2010 | Olympus SP800UZ Digital Camera

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