Question about Canon PIXMA MP830 All-In-One InkJet Printer

2 Answers

We have put in all new ink cartridges but the black ink cartridge for documents still will not print. We have tried cleaning and deep cleaning twice to check the nozzels but that does not seem to solve the problem. We have checked the ink levels troubleshooter and it says that the ink levels are adequate - any tips on what we can do next?

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Hi lukebrander
Try reinstalling the sofware / driver .
Delete first the Driver in Device Manager and the software in Control Panel / Programs .
Discconnect the device .
Reboot .
Reinstall software / driver. Reconnect your device and wait for confirmation of successfull operation .
Don't have the install disc ? Download the Sofware / driver from here :http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp830#DriversAndSoftware
Select the correct OS before proceeding .
Regards ,
fanaudi

Posted on Mar 11, 2011

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The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Posted on Mar 11, 2011

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