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Just plug the usb lead into the sat-nav, and the other end into a USB port on your pc and it should start charging, around 4 hours is enough to fully charge it, but don't worry you cant over charge it as the software inside controls that kind of thing, OK.
go to tomtom.com, go to support, search for reset, select your device
do as told. includes fotos of resetbutton and good discription. first make sure battery is full.
goodluck.
I recently had a bit of success with TomTom. My TomTom Rider 1 did not charge on the bike cradle, there is a known problem with the early cradles. TomTom have developed a TomTom Rider 1 replacement cradle (updated) and if you push hard they will wend you one in the post free of charge.
tap the screen for menu tap change preferences tap through 4 page screens and select "set Clock" ~ after you select the display style, a screen will appear to set the time.
leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds. STEP 1
Connect your TomTom to your computer
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via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.
You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.
STEP 2
Format your Tomtom via MY Computer.
STEP 3
Copy the Yellow Folders from the backup
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you made in STEP 1 back to the TomTom.
STEP 4
Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.
Thats it. From now on, make a full backup using TomTom Home prior to any updates.
Also note, that copying all the files will take some time.
1= My battery is flat, but when i put it on charge in the house it doesnt charge and no green light comes on, on my sat nav why would this be?
Could be your house charger is bad or the power connector on the back of the Tomtom is bad.
2= But when i put it in car charge it works perfect 'Y'?
You are using the "power shoe" to charge the battery. For a test unplug the power cord from the power shoe and hook it to the back of the Tomtom. If this work then the house charger is bad. If this doesn't work then the Tomtom rear power connector is bad
3= If ever i have to change battery how is this done?
You will have to remove the faceplate and disassemble the Tomtom in order to get to the battery. Or you can find a shop that repairs small electronic. Find the battery on Ebay.
via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
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