Question about HP 8500 Premier All-In-One InkJet Printer

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Fatal error installtion - HP 8500 Premier All-In-One InkJet Printer

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Hi,

Download the latest installer software for your printer on the link below and save it to the Desktop.

ftp://ftp.hp.com/pub/softlib/software12/COL31041/mp-77031-3/OJP8500vA909_Full_13.exe

Check that you have the latest version of Adobe Flash installed on your PC.

Next download and install Revo Uninstaller from the link below.

http://www.revouninstaller.com/download-freeware-version.php

Disconnect your printer from your PC.

Run revo and use it to uninstall your printer software. Right click on the icon of the program you wish to remove and select Uninstall. During the process you may be asked to delete registry entries, just select all and then click delete. Do the same for any left over files and folders. Once the uninstall has completed, reboot the PC.

Temporarily disable any security software ( Antivirus and Antispyware )

Now try running the software installer from your Desktop by right clicking the installer and selecting 'Run as Administrator'. Do not connect the printer to the PC until the software asks. If everything install Ok, remember to enable your security software.

Hope this helps.

Best wishes,

Posted on Mar 11, 2011

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