Question about Fax Machines

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Fax machine is not answering calls and when faxes are sent it comes back as being sent but there is no duration, no pages, and no answer for a result

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Posted on Aug 31, 2008

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I have changed from a desinated fax line to sharing a phone and fax line. the fax machine rings along with the phone however the fax does not answer. i was told to purchase a ring decipher but cannot...


Your fax can share the line with your phone, but it needs to be set to answer or not, depending on your equipment and choices.You can download the manual from Brother here. The receive modes are explained on page 5-1.
If you're often out when faxes or phone messages might come in, you probably need to plug an answering machine into the back of the fax (the EXT. jack) and put the fax in FAX / TAD mode. (TAD stands for Telephone Answering Device. Be sure the TAD is set to answer before the fax does. The fax will pass the phone call through to the TAD, and if it hears the beeping of another fax sending, it will cut off the TAD and take the call.
See the manual for more info and other options.

Feb 15, 2011 | Brother IntelliFAX 2600 Fax

4 Answers

I have a Model MF 4150 , Serial No. JVM 73593 The Basic Guide that came with the purchase does not provide the necessary information. I have a phone on the same line as the fax machine (plugged into...


I'm going out on a limb here, and guessing it's a Canon imageClass MF4150... If not, please disregard this solution.

The advanced manual can be viewed / downloaded / printed here, directly from Canon:

http://gdlp01.c-wss.com/gds/0900006459/imageCLASS_MF4150_Advanced_Guide_EN.pdf

To stop it from interfering with the telephone conversation:

Issue: Fax interrupts telephone conversations in answering machine mode (AnsMode)
Solution: Setting the Receive Mode - ICMF 4150

Setting the Receive Mode
  1. Press <Additional Functions>.


  2. Use <la.gif> or <ra.gif> to select [5 FAX SETTINGS], then press <OK>.


  3. Use <la.gif> or <ra.gif> to select [3 RX SETTINGS], then press <OK>.


  4. Use <la.gif> or <ra.gif> to select [3 RX MODE], then press <OK>.


  5. Use <la.gif> or <ra.gif> to select the desired receive mode, then press <OK>.
    round_note.gif - For [AnsMode], make sure an answering machine is connected to the machine.
    If [AnsMode], [FAX/TEL], or [DRPD] is selected, you can select some settings as below:

    [AnsMode]
    --- [AnsMode CHK TIME] (select time from 10 to 30 seconds for the answering machine to start playing outgoing message after receiving a call)
    --- [FAX DETECT TIME] (select the duration from 10 to 70 seconds for the fax to detect)

    [FAX/TEL]
    --- [RING START TIME] (select the time from 0 to 30 seconds for the phone to start ringing after receiving a call)
    --- [F/T RING TIME] (select the duration of ringing from 10 to 45 seconds)
    --- [F/T SWITCH ACTION] (select the action the machine will take after the ringing ends, Receive or Disconnect)

    [DRPD]
    --- [NORMAL RING]
    --- [DOUBLE RING]
    --- [SHORT-SHORT-LONG]
    --- [SHORT-LONG-SHORT]
    --- [OTHER RING TYPE]
  6. Press <Stop/Reset> to return to the standby display.

Apr 25, 2008 | Fax Machines

1 Answer

My hp 1040 will not pick up fax after the fifth ring answering machine picks after forth ring can't tell the between phone call or a fax used to before changed date on answering machine fax quite working


Set rings to answer
You can select the number of rings that will occur before the fax answers an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer.
TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with Rings to Answer. See Toll Saver on page 40. If you have the HP 1050 Fax and have Toll Saver turned on, set the Rings to Answer to 2.
1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter.
Rings to Answer will display.
2. Press Start/Enter.
3. Enter the number of rings you want (2-7) and press Start/Enter.
The HP Fax rings the set number of times and then answers. It then produces a different sounding ring to alert you to which type of call is incoming.
• The additional ring may occur once for a fax call
• The additional ring occurs 5 times for a voice call. After the 5 additional rings, the answering machine will answer.

Dec 08, 2010 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Can not sent or get fax,have dial tone but if somedody sent us a fax says line is busy same as when we sent fax dose not go through says poor line,called phone comany they said line is ok,any idea?


Try calling your machine from a telephone...it should answer and you will hear the "fax tones" in the telephone earpiece.
If you do not hear any tones in the earpiece, then this could be an indication that you have lost the "NCU" pcb in the machine...this is the pcb normally that the fax line plugs into in the back of the machine. It will have to be replaced to effect repairs.

Nov 08, 2010 | Brother Fax Machines

2 Answers

IT WILL RING BUT GOES TO ANSWERING MACHINE DOES NOT RECEIVE FAX


>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass
>then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone?
>let me assume you only have one number for fax and phone..
>check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack.
>next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax.
>also check if auto answer is on in your fax
>you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings
>also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.

Sep 14, 2009 | HP 1040 Plain Paper Inkjet Fax

2 Answers

Status Code 19


Look in you menus. Your log print out is probably set to on and set to print out way to frequently. You can turn that feature off.
You can go to Xerox.com, click on Support and drivers. In the search box type in 116 then go to support and then type in Log, There should be an answer there as to how to shut off log printing. You cold also type in code 19 when you get to the support page.

May 05, 2009 | Xerox FaxCentre F116 Plain Paper Laser

1 Answer

I sent fax and it comes back with the error no answer, I called the other end and it did not even ring, how can we fix this?


Call the fax number from a regular phone, if you don't hear fax tones, it isn't a fax machine or they have fax option turned off.

Aug 17, 2008 | Fax Machines

1 Answer

To recieve fax on brother


Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
MANUAL
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
FAX ONLY
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
TAD:ANSWER MACH.
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
only
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do
not
work in this setting.

Nov 27, 2007 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

What does "TAD" mean when it appears on the screen?


TAD is Telephone Answering Device. TAD mode is the only mode that can be used with an external telephone answering device (unless you are using a distinctive ring number for receiving faxes). Your telephone answering device must be connected to the jack on the fax machine (labeled "EXT" for USA). When someone dials your telephone/fax number (to send a fax or to speak to you), all the telephones (including the FAX) will ring according to the number of rings you set on the TAD. The Ring Delay setting is not recognized in the TAD mode. If you do not answer the call, the TAD will answer. As your outgoing message is playing, the Fax is in the background, silently listening for fax tones. If the FAX hears fax tones, it will automatically go into the receive mode. If the FAX does not hear fax tones, it remains silent, allowing the caller to leave a message. The above information is correct for a Brother fax machine. Is your fax automatically picking up the call or do you have to push a panel button to start the receive fax process? Perhaps the fax is already "in" your fax machine's memory and only needs a manual printout. Check the fax call log.

Aug 16, 2007 | Brother IntelliFAX 2800 Laser Fax

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