Question about Konica Minolta magicolor 2430 DL Laser Printer

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Looking for a repair facility

I made the mistake of rotating the cartridge drum by hand to replace the cartridges. Looks like I may have broken something in the mechanism. The mechanism won't rotate and has a ratcheting sound like some nylon gears are turning but not engaging. Any suggestions?

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At the cover that you opened to access the toner drum carousel, there should be a hole where a plastic fin pokes when the cover is closed. Generally you can use a screw driver to depress this and it will allow the carosel to turn freely so you can remove all the toners.

  1. Close the door after all cartridges are removed and power the printer up again, it should ask you to reinstall the cartridges 1 by 1.
  2. I don't think you broke anything unless you used alot of force to turn the carosel, that noise is quite common if you turn it without that tab depessed.
  3. It's likely that one of the toners is not seated properly causing this issue...
  4. Hope this helps...

Posted on Jul 31, 2008

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Posted on Jan 02, 2017

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