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I HAD TO REPLACE THE COLOR CARTRIDGE CYAN. I BOUGHT A NEW ONE AND REPLACED IT CORRECTLY AND THE PRINTER STILL SAYS, CAN'T PRINT NEED CYAN. I HAVE TRIED ABOUT EVERYTHING I KNOW. I'VE SHUT IT OFF AND TURNED IT BACK ON, TOOK THE CARTRIDGE OUT AND PUT IT BACK IN, NOTHING SEEMS TO WORK. DO YOU HAVE ANY IDEA WHAT IS WRONG.

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Dear friend,

There may be a problem wih the cartridge recognization chip or with the sensor cable or else logic board.Please check with the service centre for better.

Posted on Mar 11, 2011

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The color of my print is very pink and yellow with no blue


If your printer has 3 colored ink cartridges, your cyan (blue) cartridge is empty. Replace it with a new one. If your printer has just one colored ink cartridge, the blue section of it is empty. Replace the cartridge with a new one. You'll find the correct cartridge (normally a number) in the owners manual and/or on the cartridge itself. See the owners manual for instructions on where the cartridges are located and how to replace them.

Oct 12, 2014 | HP Photosmart C6180 All-In-One InkJet...

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HP Officejet 6310 will not print cyan


The Cyan print head nozzle maybe blocked.
If deep cleaning does not fix it then you need a new print head.
The cost of a new print head is expensive and it maybe better to get a new printer.

Oct 15, 2012 | HP Officejet 6310 All-In-One InkJet...

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I JUST NEED ORDER NUMBERS FOR ALL THE COLOR LASERJET CARTRIDGES FOR CP4525 PLS. THANKS,


You can find the user's guide here which lists all the parts and supplies. Here's the cartridge information from the manual:
  • HP Color LaserJet black print cartridge Standard black cartridge CE260A
  • HP Color LaserJet black print cartridge High-capacity black cartridge for CLJ4525 models only CE260X
  • HP Color LaserJet cyan print cartridge Cyan cartridge CE261A
  • HP Color LaserJet yellow print cartridge Yellow cartridge CE262A
  • HP Color LaserJet magenta print cartridge Magenta cartridge CE263A
You can use the HP numbers to look for original or after-market replacements.

Apr 29, 2011 | Office Equipment & Supplies

1 Answer

My HPLJ3500 Color Printer wont print black even tho we just put in a new cartridge. Prints magenta, cyan, yellow, but no black. HELP!


Run the PQ troubleshooting diagnostic.
See if the black is printing.
If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.

Jan 11, 2011 | HP Color Laserjet 3550 Printer

1 Answer

Hp clj 5550 not printing cyan


Check the black cover on the pick up assembly under the cyan cartridge. If it is only a fraction too high cyan will not print. Make sure it is clipped in place correctly.

Jan 20, 2010 | HP LaserJet 5550 Printer

1 Answer

My cyan cartridge shows as empty. My black


No. You need all the cartridges installed with functioning chips for your printer to work. The reason why you need all the colors when all you print is black is because a small amount of color prints when you print black. The manufacturers want to make up their R&D costs on the printers by selling lots of expensive ink.

Nov 25, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

I haven't the manual for this printer color laserJet 2600n series,


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HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

Nov 03, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Ink cartridge replacement


I had the same problem, and after scouring around online for a few days, I learned that this is one of the biggest gripes about this printer. Basically, you're out of luck unless you replace EVERYTHING, even though you only want to print black (nuts, isn't it?). So I went out and bought all new color cartridges, and it STILL won't print. I think it's just a bad printer all around. :(

Sep 07, 2008 | Epson CX8400 All-In-One InkJet Printer

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