I just moved and I am setting up my computer everything works fine except the screen is on power save mode so I have to move the mouse or hit a key. The mouse and keyboard are not connecting to the receiver. How long do I actually have to hold both green buttons?
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Connect an additional wired keyboard to your pc. And when the freeze happens check if the pc responds at all, using the wired keyboard. If its not responding , its an indication of a faulty PSU or motherboard.
After six months of using the same keyboard / mouse combo with no problems, I had exactly the same problem as you one day (keyboard wouldn't connect, but mouse OK), I resolved it by powering down the mouse (hold the 'connect' button) and then sync-ing the keyboard using the USB key. When I powered the mouse up again, both pieces of equipment worked fine again. Hope this helps.
Yes, this is a result of the wireless mouse. If that mouse moves a hair, it could cause your computer to wake up. I recommend you placing the mouse in a more sturdy location between uses, or simply turn off the transmitter/receiver that controls the wireless keyboard/mouse. Sometimes a better mouse pad is all you need to reduce glare or to provide a surface with more friction to better prevent small bumps from moving the mouse round.
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
Even though it does not make sense, if you are using a wireless keyboard that is part of a combo pack (mouse included) sometimes (some brands) you have to plug in all cords on the keyboard/mouse receiver.
Solution. My wireles keyboard stopped working except for the F-Lock key, the Media key and the sleep key. It wasn't batteries, even though I tried, communication was there because the above keys were working. Remove the batteries from your keyboard and let it sit for about 10 minutes. Press the red connect button a few times and other various keys every few minutes during that time. This may be the whole "capacitor discharge" trick, but I tired that with someone elses instructions and my keyboard did not work after 2 minutes of key pressing. I think it just needed more time to clear out the secure settings. Good luck, I was about to trash this keyboard until I tried again