Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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I am unable to send or recieve faxes. I am receiving the error message "unable to send or receive faxes". Everything is connected and I have tried turning the fax on and off. It is also not printing. There is paper in the machine and the ink is not running low.

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Hi, have just login, been away.

Simples.To save yourself agro and hightened stress levels, I lknow its a pain, but trust me it saves you pulling your hair out, if you have any left?

Uninstall through control panel.

Download your version from www.hp.com complete version make sure it is the version for your windows version.

When you install after downloading, follow all instructions, there is a prog that also setsup the "Fax" just make sure telephone extension is connected to the printer and connect to the computer, you will have the choice of USB or wireless connection for the printer.
God luck.

Peter.

Posted on Mar 24, 2011

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body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte_2/misspell.gif) repeat-x scroll center bottom; } There would not be problem in phone line. please slect appropriate option in data fax mode.
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Check the answer mode, you should easily be able to see it in the display when in idle mode.
The CD is not needed for the machine to perform actions not requiring a computer, e.g. sending/recieving faxes.
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You could troubleshoot by letting the machine be alone on the line to see if it can send and/or recieve faxes.

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here you might find an answer:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all

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