Question about Xerox Office Equipment & Supplies
If the line runs in the same direction the paper feeds, that being top to bottom not side to side, then there is something blocking the scanner. Most sheet feeders have a seperate glass that is used for scanning and that will result in bad scans from ADF but not if you scan directly from the glass. Clean the ADF glass with a soft cloth slightly damp with window cleaner. Look closely because even small bits of almost invisible goop like post it note glue can be enough to cause this type of image defect when scanning.
Posted on Mar 11, 2011
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Clean the glass with IsoPropyl Alcohol. Dont use any other solvent. A speck of dust stuck to the glass can give a continuous line in the output
Posted on Mar 18, 2008
SOURCE: Lines on scanned documents
pls update the driver
pls clean the scan glass , if it helps otherwise
ur CCD engine inside the scanner is weak now after use there is no point in getting it replaced as it is not worth pls find a new scanner
HP are excellent and MUSTEK are good and economical
pls rate me if i diagnosed ur fault
Posted on Mar 09, 2009
Tips for a great answer:
Aug 31, 2016 | Samsung Xpress SL-M2675FN Laser...
Jan 01, 2016 | Televison & Video
Jan 12, 2014 | Office Equipment & Supplies
This article provides the self-diagnostic
steps necessary to evaluate top-to-bottom streaks that appear when
copying or scanning.
Important! This is seldom a scanner hardware failure.
The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.
Printed or Scanned Page Illustration
Who should consider this article?
Any user of an MFP or All-In-One printer experiencing the following symptoms:
Think of it this way:
Suggested Diagnosis and Fix
Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:
If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
May 01, 2012 | Lexmark International LEX90T9005 Inkjet...
Jan 15, 2011 | Office Equipment & Supplies
Nov 21, 2010 | Office Equipment & Supplies
Sep 18, 2009 | Brother MFC-7820N Laser Printer
Mar 05, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...
Mar 03, 2009 | Office Equipment & Supplies
Feb 24, 2009 | Canon ImageClass D880 Copier
413 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: