Question about Kenmore HE2 Plus Front Load Washer
The F1 code is for the CCU board and as with all circuit boards should be handled carefully.
There are a few other things that could be causing the F1 error.
Check to insure the outlet the washer is plugged into is properly grounded with an outlet tester, and that the polarity and voltage supplied are correct. If you do not have a tester, or are unfamiliar with
testing your outlet, I recommend getting an electrician to test this.
Your repair technician can also check the pressure switch hose to insure it isn't kinked or restricted
in any way.
You can always request to have a different technician sent out.
Posted on Mar 11, 2011
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Posted on Jan 02, 2017
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Mar 07, 2016 | Washing Machines
The "F11" fault code will display if the Motor Control Unit (MCU) has an internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high speed spin the door unlocks after 3 minutes. The MCU (Motor Control Unit) is located beside the motor. See images below. Key #13 is the CCU and key #1 is the MCU.
The CCU (Central Control Unit) is located under the top along the side panel.
I recommend checking for loose wire connections at the MCU, CCU and motor. If you do not get any motor action at all, the MCU has likely failed.NOTE: Disconnect the power cord from the power source before removing the top and lower access panel. I recommend calling a service technician to diagnose and repair your washer.
Parts can be looked up and ordered at Sears PartsDirect
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:Sears Home Services .
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