It can be formatted but it's not showing the whole capacity. I got a 2.5TB of this annoying HD and after formatting, it only shows 800+GB and from the previous, its kept showing 280GB. WD hard drives have long been an annoying experience, I removed it from my PC and instead looking for Seagate Baracuda, its far better. WD dont even care to find solution from their customers, don't by these equipments anymore.
In your formatting on a windows machine you can format by right clicking the new drive and select format. Or you can format by opening manager by right clicking on my computer and choose manage then go to disk management and locat the new drive and right click format
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