Question about Canon PIXMA MP830 All-In-One InkJet Printer

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I have a CANON MP830 All-in-one printer and the problem I'm having is as follows: The paper I'm printing onto is in the lower feed tray. Since I installed fresh ink-jet cartridges, the paper is not printing out. The printing process begins, but the paper jams underneath the printer tray, -- and after it comes out approx. half the way, the Paper-Jam sign comes on, telling me to remove the paper and press OK. After rebooting a few times, this continues to happen and I'm not sure what is causing this, as I did not have the problem before I reinstalled fresh ink cartridges. Thank you for your assistance.

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  • 22 Answers

Your Printer need a Complete Service. Please take this to any service center

Posted on Mar 11, 2011

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Posted on Jan 02, 2017

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I have a canon mp830 printer and the prompt says 'add paper'. there is plenty of paper. i have powered off several times and have changed and added paper, but it clicks and again says 'add paper' any...


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If you switch the paper tray selection button* to use the rear feed tray you'll probably find it will print faxes sucessfully or you can put paper in the cassette tray...



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Spin the rollers to see if they are spinning as they should.

Remove some of the papers to see if the tray may be too full.

Make sure to log onto your computer and click the printer icon and remove any other pending jobs.

Restart the computer and the printer to ensure that both are starting correctly as they should.

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Jan 29, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

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We have become aware of an incompatibility between the ZoomAlbum software and the Canon PIXMA printers listed below. This issue applies only when using the ZoomAlbum software to print Photo Album covers with Mac OS X.
Affected Models
PIXMA MP240, MP250, MP480, MP490, MP560, MP620, MP640, MP980, MP990, MX320, MX330, MX860, iP3600, iP4600, iP4700 Printers
Phenomenon
The affected PIXMA printers are designed to feed paper via the rear tray with a center-feed mechanism and two paper guides. However, the ZoomAlbum software was intended to feed paper from the rear tray in printers with a right-feed mechanism and a single paper guide. As a result, when using the ZoomAlbum software with Mac OS X to print Photo Album covers with the affected Canon PIXMA printers, the printed image may shift.
adv_zoomalbum_1.jpg Countermeasure
To remedy this problem, please use the following settings when printing Photo Album covers with Mac OS X:
1. Click System Preferences
2. Click Print & Fax
3. Select your Canon PIXMA printer as the default printer
4. Select DL Envelope for Default Paper Size in Page Setup
Note: Be sure to change the Default Paper Size back to Letter after printing the cover.
adv_zoomalbum_2.jpg

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Would be nice to know the model, make.

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Your "Best Solution" posted 10/01/07 needs just a little bit more. I followed the directions and saw the jammed paper but couldn't get hold of it. I then called Canon support and they told me that the green plastic can be pulled up and then the paper under it is accessible. I pulled up the green plastic and was able to grab the jammed paper and pull it out. He also told me that the solution could be found in the Canon knowledgebase with a color picture as well.

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1 Answer

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Either the pickup roller needs to be replaced,(a maintenance kit) or the tray isn't pushing the paper high enough to grab. Tyr loading a few more pages in the tray and making sure the tray is seated properly. Then try replacing the roller.

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