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I have borrowed a Evantair TWYL 2020 dehumifier which has no manual. Water is comming out of a small pipe at the bottom onto the floor. No water is going into the top collection tank. Any suggestions?

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It sounds like the hose that the water is comming out of came off the fitting on the collection tank.

Posted on Mar 11, 2011

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My Comfort-Aire Dehumidifier has started leaking water. The unit works fine but the water bucket does not retain all the water. As the bucket fills there are slow leaks. Also, sometimes when replacing the...


It can have leaks from the condenser to the bucket. The piping and hoses should be checked all the way. Perhaps even replaced or at least cleaned. I don't think it is wise to do this yourself. Because in the system also can be algae, bacteria and viruses. And you need tools and skills to replace defective tubes, pipes or gaskets.

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I encountered a similar problem (using the bucket, but still getting water leaking onto the floor) with my 970E-E. The problem is a design flaw. If the bucket is not firmly pressed into the dehumidifier, there is a slight air gap between the bucket and the dehumidifier on the left side. Within the gap, warm moist environmental air cools. Water condenses in the gap and pools up at the bottom of the bucket shelf, eventually spilling over onto the floor. You can check and see if this is your problem by pulling out the bucket and inspecting for droplets along the left side of the bucket shelf. My solution was the bungie the bucket into the shelf firmly so that there is no air gap.

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Mike, there are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

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Hi,

The coils you see on the back of your dehumidifier are the evaporator. When the unit runs, the coils get very cold. As the fan draws the room air over the coils, the humidity in the air condenses out of the air onto the cold coils. But, if the temperature of the air the fan draws over the coils is too cool, the humidity that condenses out of the air freezes on the coils. To remedy this problem, you can try any of these: Warm up the room the dehumidifier is in. Put the dehumidifier on a sturdy table (the room air is coolest near the ground). Turn the unit off until the room warms up.

Good luck.


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TRY IT ON LOW FAN SPEED AND SEE IF IT LEAKS , MAKE SURE IF THERE IS A HOSE OR SMALL DRAIN PAN UNDER COIL   THAT IT IS CLEAN AND FREE OF DIRT .SOMETIMES ON HIGH WATER IS BLOWN PAST DRAIN PAN AND DRIPS ON FLOOR , THIS MAY BE A BAD DESIGN. IF THERE IS A FILTER CLEAN IT

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Dennis

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Have you checked to see that fill bucket has been placed back in correct position/orientation?

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