Question about GE Profile Arctica 25.4 Cubic Feet Side-By-Side Refrigerator With Dispenser PSS25MGMWW

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GE Profile Artica Model # PSS25NGMA BB The freezer temp is rising +18F and the temp is set at -6F.

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Posted on Jan 02, 2017

  • 10865 Answers

SOURCE: ge profile artica not cooling

  • Is the thermostat knob turned to the proper setting? If not, reset it.

  • Next, see if the compressor motor is running

    The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.

    If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:

    • The compressor

    • The Thermostat

    • The overload, relay, or capacitor

    • The defrost timer

    • The condenser fan motor

    Posted on Aug 16, 2009

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    My ge artica model number pss25ngma the refer part freezes evertyhing. I have adjusted the temp but it goes back to 32 waht can I do?


    check the evaporator fan; listen to see if it is running check the baffles between the freezer and, the refrigerator box for air flow. Check the control knob to see if it is turning the cold control shaft. If these are not the problem: replace the cold control

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    Ge profile artica not cooling


  • Is the thermostat knob turned to the proper setting? If not, reset it.

  • Next, see if the compressor motor is running

    The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.

    If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:

    • The compressor

    • The Thermostat

    • The overload, relay, or capacitor

    • The defrost timer

    • The condenser fan motor

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    Frig gets too cold freezer works good


    I had the same problem. I have the side by side Profile Artica. The problem was a broken damper. It allows the cold air in from the freezer side. With it broken, there was a steady flow of freezer air coming into the frig side. It was easy to fix. I ordered the part (damper/fan assemble) for around $100. While searching for a solution, it seems that this is a common problem. Unfortunately, I received a wide range of incorrect solutions to the problem which could have cost me a lot of money. I hope this helps!

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    I am posting this for the sake of curiosity. I want to know if it gets resolved.

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    GE Arctica Profile getting too cold, temp set to 37 actual temp is 25-35


    Use the damper control to direct less air into the refrig compartment from freezer

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    1 Answer

    GE Arctica Profile getting too cold, temp set to 37 actual temp is 25-35


    Wow, so you dropped some money into it, eh? I would take a look at the damper door asslb(DIFFUSER). located at the very top left of your refrigerator section in back. It has a motorized door that opens and close's and it may be stuck open. More than likely it is broken and needs to be replaced. GOODLUCK!!!!

    FYI: All your cold air in your refrigerator comes from your freezer!

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