Question about Office Equipment & Supplies
I can not get a dial tone on the telephone and it does not ring.
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Posted on Jan 02, 2017
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I cannot hear a dial tone.
The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 21).
L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.
L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the
working telephone does not operate properly, contact your telephone company.
L The power cord or telephone line cord is not connected. Check the connections.
L If you connected the unit through a computer modem, connect the unit directly to a telephone line jack.
I cannot make calls. L The dialing mode setting may be wrong. Change the setting (feature #120 on page 22).
The unit does not ring. L The ringer volume is turned OFF. Adjust it (page 23).
Hope this is helpful. ;)
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