Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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I am trying to print out a document/picture but the printer is only using the blue yellow and red colors, no black, so i end up with a picture with no black added, I've tried cleaning it but that wouldn't work.

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  • 124 Answers

Check whether your black ink and other ink levels are below low level

Posted on Mar 11, 2011

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Posted on Jan 02, 2017

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SOURCE: all colors print blue

You did the right thing. Sometimes a bad printhead or a bad cartridge will cause a leak and will damage both. Good job!

Posted on Apr 23, 2008

SOURCE: MISSING COLOR IN MY PRINTS

try a test page first and see what that does


Posted on Aug 19, 2008

SOURCE: Red spot, Yellow spot, Blue scratch on the printing document

Hi hope you fine.
is it just a spot or a continous line kind of?
is just a spot check the service kit on the front door (ETB ) alighnment might be touching the prnt drum units.

Posted on Sep 29, 2008

whispers76
  • 55 Answers

SOURCE: I have a Canon PIXMA

Did you by any chance buy a non Canon cartridge for this printer? I had the same problem with mine after using a generic cartridge.

Posted on Jan 11, 2009

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Just wondering: my printer's yellow and black toner are both empty and need replacing. Would this cause the printer to calibrate for minutes at a time? After calibrating, I tried printing a document with...


If your going to print in color may it be just red or blue. You really need all of the cartridges for it to work. Because for the printer to come up with those colors. It would need all three colors Cyan, Magenta and Yellow to come up with the any color, in your problem, Blue and Red.

Feb 04, 2011 | Dell 3100cn Laser Printer

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My document is black, but when i print it, it came


Sounds like you have a printer that uses a multi-color cartridge to print black, instead of a separate black cartridge and a color cartridge.

If your printer does indeed use one color catridge, then your printer gets the black color by mixing all the color inks together. If one of the ink color runs out before the other, you'll end up with what you're seeing right now.

Jun 02, 2010 | Office Equipment & Supplies

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Only prints in green and blue


You are more than likely out of magenta (red) ink. That printer uses a tri-color cartridge, and it has cyan (blue) magenta (red) and yellow ink. Green is blue + yellow-therefore you do have those two colors; since it will not print anything red or black you will need to replace both cartridges.

Mar 05, 2010 | Dell 810 All-In-One InkJet Printer

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Wont print out document in blue print


Sorry your having this issue. Because Blue is a lite shade of Black, or a combination of red yellow and green ???? Point is even if you have only a black ink cartridge, or only color cartridge. Blue should be visiable and able to print.
Good luck, jasahasch

Aug 13, 2009 | Lexmark X1270 All-In-One InkJet Printer

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Pictures coming out green


On a picture that you have printed, when you see an area of green, what color should it be? You probably have reduced flow of one of the "balancing" colors. Blue, Yellow and Red add up to Black. If your picture is supposed to be almost black and you don't have enough red, the color will pull toward the blue and yellow, giving it a green tint.

Aug 04, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Printer will only print color pictures in black and cyan


Hi, this printer color cartridge contains all colors in one. So if you can print with one color means that the whole cartrige is ok but one or more colors ended. And you should had a low ink message on screen if it was genuine HP. Best thing to do is to go and buy a new one cartridge and see how it will go. This cartridge is green color.

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Lexmark Z715 will not print but computer says it is printing


The Z715 needs a #50 black ink cartridge and a working color cartridge to print. To check if there ios ink coming out of your black or color cartridge touch the bottom of it to a paper towel and if you see a solid black blob or 3 blobs of Yellow, blue and red for the color then your problem is else where. If U are printing stuff from the internet sometimes the printer will try to use the color cartridge to print this so even though the black is working it comes out blank if the color is dry

Jan 16, 2018 | Lexmark X4650 InkJet Printer

1 Answer

Prints all yellow, with some blue and black, no brown


the problem is very simple the magenta ink the cartridge is over or the head is been blocked from where the magenta ink comes out,
because red colour requires ---yellow plus magenta(pink)----to make it red.and ----dark yellow plus magenta(pink) -------- for brown colour.

Nov 22, 2008 | Canon PIXMA MP780 All-In-One InkJet...

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Lexmark X1100 printer will not print black


I came up with a work around for printing black.

I changed the black cartridge with the color cartridge.
Then when I have a letter to print, I change change (or write) the letter text to yellow, red or blue.
Then I can print out a letter.

By printing the text as yellow, red or blue the cartridge will try to print with only 1 color, but will print out black.

If you do not use one of these primary printing colors the out put will be unusable.

I can not of course print out pictures.

Oct 04, 2008 | Office Equipment & Supplies

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