Question about Elmo Projectors Elmo TT02RX Document Camera

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The camera head on the Elmo document camera will not stand up. Keeps falling.

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MIne was brand new and started dropping after 1 month. My computer tech opened it up and it has a very poor design. There's a half circle metal bracket that is held in place by screws that are seated in plastic. He said it has about 2-3 more tightenings you can do before the screws break away from the plastic. NOT impressed. SO they have a 5 year warranty. I use tis EVERYDAY for spec. ed students. and can't be w/out it. I send it off so they can just tighten it???

Posted on Nov 14, 2012

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Your doc camera has a 5-year manufacturer's warranty. Elmo has a great warranty department and will repair your product quickly.

You can download a warranty claim form which will have instructions as to how to submit your product:

http://www.elmousa.com/files/service.pdf

Posted on Mar 11, 2011

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My elmo document camera TT02s is showing widescreen. How do I fix that?


Not sure what you mean by wide screen. Are you viewing on a projector, TV or monitor? Or via USB to your PC?

Feel free to email me at fkemmer@vsci.com and I am sure we can assist you.

VSC is one of the largest Elmo dealers in the US. You can view the new Elmo TT-02rx at:

http://www.shopvsc.com/Elmo-TT02RX-Digital-Document-Camera-p/elm-tt02rx.htm

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How do I get the ELMO to display in color?


Elmo TT-02rx is a color document camera so it should work that way all the time. If it is not operating in full color, then you have a connectivity issue, a display issue or possible an issue with the camera itself. Are you connecting to a projector or a monitor? Or are you connecting via the USB cable?

Feel free to email me at fkemmer@shopvsc.com if you want direct assistance.

Frank Kemmer
www.shopvsc.com

Nov 15, 2010 | Elmo Projectors ELMO TT02RX DIGITAL...

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The power button flashes but there is no light.


Elmo TT02 models come with a five year factory warranty, and from my experience, Elmo will usually repair your camera even if it is out of warranty at little or no charge. Download the warranty service form from the following link:

http://www.elmousa.com/files/service1.pdf

Fill it out with your contact info and describe your problem. Box up your camera along with the service form and ship it the address on the form. Elmo will repair within several days and return it to you.

Please feel free to contact me at fkemmer@vsci.com or www.shopvsc.com if you have any additional issues. VSC is one of the largest Elmo dealers in the US.

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1 Answer

Elmo zoom dial fell off


I am Frank Kemmer, president of ShopVSC.com, one of the nation's largest Elmo document dealers. The TT02rx has a five year manufacturers' warranty. To get warranty service go to the link listed below:

http://www.elmousa.com/files/service1.pdf

Fill out the form and put it in a box along with your defective TT02rx. Ship both to the address listed on the warranty form. Elmo will typically repair or replace the unit within a matter of days and return it to you at their cost.

If you have any service issues feel free to contact me directly via our website:

http://www,shopvsc.com

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