Can You View what the Camera sees through a Computer?
Is there a way to see the Polycom's camera view through a PC? We have a classroom that will be used for testing that will need to proctored. We would like to be able to monitor the room through the Polycom and computer. I've been able to make calls from the unit, etc., by remoting in with the IP address in IE, but I can't get any type of view. Any help would be greatly appreciated!
Re: Can You View what the Camera sees through a Computer?
I will connect with microsoft netmeeting just dial in your polycom ip adderss to it and it will connect if you have given private ip address to polycom then connect with private ip if given with public then with public ip adress .
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If you connect other video sources to the back can you see those? If yes, then good chance that you have to replace the camera. You could also check if the camera cables are still all well connected by taking it apart.
this unit requires POTS (plain old telephone service) .. thats the normal phone jack that you would find in your home ..the base station is connected to that via a standard phone cord .. if you have digital phone service (many businesses) then you would need a digital adapter (availible from polycom) .. or you can connect it to most Cell phones via a standard 2.5mm sterio (headset) cable.. (male/male)
you can view these things here http://www.officedirectinc.com/Phones/poly2w.htm
the "EX" in your part number indicates that its expandable . you can add up to two wireless microphones
You need to buy a Computer Calling Kit from Polycom. That is essentially a cable with a 2.5mm connector to the Polycom Soundstation 2W on one end and two 3.5 mm connectors to the PC Sound card end (one to the Microphone port and the other to the Speakers port).
This happened to my VSX camera and the fix was simple. I have a VSX 8000 so if your camera is different then mine you might not be able to follow this. This might not work for you but, try it. On the back of the camera you'll find a small little screw. Keep the system on and watch your cameras image. Start to loosen the screw. You'll only have to do it a little bit and the camera should start to focus again. Tighten the screw up (maybe not as tight as it was before) and test to see if it's auto focusing. Also....manually moving the camera around while it was on could have helped as well. Finally....I did not have to do this but if it is not working simply by loosening the screw...I would take it all the way out and remove the little cover or hatch that it holds. Poke around in there a little bit to see if the the focus motor unsticks itself. If you are still under warranty (I was not) don't do this...call the vendor who sold it to you.
Mine's working great now simply by loosening this little screw and tightening it back up.
I just called Polycom and the guy said it starts with 0003 or 0004. Sure enough I had one of those numbers, it was the same as the serial number on the box the phone came in. This number is found on a sticker on the back side of the phone. Easy to find, but not labeled as a "mac address"
I've just solved that problem in the VSX 7000 of my girlfriend's Job.
Your VSX7000 has at least 4 video outputs, 1 for VGA and Supervideo 1 and Supervideo 2.
Firstly you should try VGA connector, because the main menu may be there, so you could change the configuracion.
If you can't see main screen in any of the output connectors you'll have to use the http tool.
In your internet browser enter the camera IP address, and you'll get the Web Interface of the VSX7000.
It will prompt you for user & password, the default options are "Admin" and your VSX7000 serial number (14 digits) you can find this number under the camera.
Once you're in the Web Main Menu, click on Site Map. There you can choose what you want to see in the screen of Monitor1 (My menus are in Spanish, maybe your menu says something like "screens" but I'm sure you'll find it)
If you choose Monitor/Screen 1 as Svideo, and select it as output for Local, Remote and Content you should see the Main Menu after the VSX7000 Reboots.
I hope it would be useful for you, if you have any problem with this let me know... This VSX7000 is working fine now, so yours should work!