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I have replaced toner cartridge in HP laserjet 4 si. Now I have toner smears down the left side, about a 32nd inch in.

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I don't normally say "call the manufacturer" but if it's a genuine HP cartridge (not another brand, and not refilled) call 1-800-HP-Invent and they'll walk you through a few steps, and if the cartridge is defective they'll send you a new one.
The toners have an out of the box warranty, so if you took the toner out of the box 3 weeks ago, it's still under warranty.

Posted on Mar 11, 2011

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HP CP2025 Heavy smears of magenta appear down the right-hand side of paper. Have tried restart and changing paper weight.


It is due to spilled magenta toner leaking from side to the toner cartridge. Take the cartridge out of the printer and clean it. Clean visible inside of the printer. Shake the cartridge lightly in horizontal position to evenly distribute the toner inside the cartridge and put it back. The issue sould be fixed after some prints.

Good Luck!
Appreciate generously, if the solution could have been of any help!
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Put paper in the manual feed tray(tray 1).
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If this is an inkjet printer, ignore this response.

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No No Replace the toner cartridge. If that doesn't work you have more serious problems.

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black smear down page (either left or right) is caused by fuser. To check simply remove the toner cartridge, remove the 2 screws holding the fuser caution plate, gently pry the right side and look at fuser film for dammage. DO NOT FORCE the cover off the unit as it will break and then you'll need a fuser assy.

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If the toner smears after the page comes out of the printer you may need a new fuser. The fuser is the heating unit in the printer and can usually be seen from opening the back door. Check and see if it has a line worn down the same side as the mark on your pages.

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