Question about Washing Machines
Based on the description of the problem, it can certainly be deduced that the spinner support assembly, A.K.A spider assembly, has completely gone out. This is the three-arm assembly that holds the basket to the shaft. Unlike the basket which is stainless, the spider is made of aluminum that corrodes with time and usually breaks during the 6th or 7th year of the machine. You can certainly tell that it is the spinner support because the washer is already 9 years old.The bad news is, the spinner support cannot likely be purchased separately. It comes as a complete assembly with the basket which is covered by at least a 10-year warranty. The most frustrating fact is that the spinner support is not covered by the same warranty even though they come as an assembly. But you may inquire from SearsParts or RepairClinic for a separate spider assembly.
Posted on Mar 11, 2011
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Posted on Jan 02, 2017
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