Question about Logitech Harmony 550 Remote Control

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My harmony 550 remote control died a couple hours ago while i was trying to rewind a tv program the lcd screen went dead. i even changed the batteries and nothing happened.

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Hello;

Try the following procedure:

After you've installed the batteries,

1. Go to www.logitech.com/myharmony and log into your account
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote on your device(s) to confirm

If this doesn't solve the problem, search Logitech's "knowledge base" or contact customer support.

Hope this helps ~

Posted on Mar 11, 2011

  • electric_hwy Mar 11, 2011

    Oops! In conjunction with Step 1, don't forget to plug your remote into the computer via the USB port. Sorry for not mentioning this in the original text.

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Also, you will have to download the Harmony software from http://logitech.com/myharmony.

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Compatible TVs


I can help you with your Logitech Harmony 550 remote control.

The Logitech Harmony 550 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. The software finds the right codes for you and loads them into your remote control.

I hope that helps.
_____________________________________________
Harmony 550 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
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Logitech Harmony Safe Mode Fix
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