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If you already change the battery with a new one and still have the same problem this unit may have problem inside its circuit board so if you want you can take it to a repair center near you or check this link tey repair this kind of device http://www.thewizardshop.net/5.html
Have you tried transferring with the original software for the device? Here is a page with download links for the original software, also here is a free trial software that claims it can transfer this data.
CALL thewizardshop.net 803-736-4382 they have software and sharp organizers.The wizardshop can help you with ALL your Sharp Organizer needs. Cords,software for Windows XP and 7. They have Sharp OZ-730,OZ-770 and YO-520. They also repair ALL Sharp organizers with a keyboard. www.thewizardshop.net 803-736-4382
If you forget your password, there is no way to bypass the Secret function or enter a new password without losing all data marked as Secret.
If you forget your password, you will not be able to unlock the Organizer and access your secret information. If this happens, you will have to delete the old password to be able to continue to use the Secret function. This will also delete all entries marked as secret.
The instructions on how to do this are here Page 56: http://18.104.22.168/search?q=cache:SOGXtoq14ZkJ:www.sharpusa.com/files/org_man_OZ730_750.pdf+Sharp+Wizard+OZ-730+recover+password&cd=1&hl=en&ct=clnk&gl=ca&client=firefox-a