Question about Panasonic KX-TGA101S Cordless Handset

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Dropped calls - Model KX-TGA101S

Hi - I have been having a problem where during calls the call gets dropped - I can still hear the other party but they can't hear me or the line just goes dead. We do have phone service through Comcast and do have a wireless network in the house. I did unplug the phone and removed all batteries then reconnected everything (read somewhere it might help) and it did help for a few days, but...

I'm just not sure where to start. I have not called Comcast yet, but I definitely need to do something. Any help anyone could provide would be appreciated.

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  • Panasonic Master
  • 19,396 Answers

Try replacing the phone cable, and check that is well plugged into phone rj11 connector.
If it is not the cable call comcast.

Posted on Jul 31, 2008

  • Ginko
    Ginko Jul 31, 2008

    Try replacing the phone cable, and check that is well plugged into phone rj11 connector.
    If it is not the cable call comcast and verify that is not a problem on their line.
    Try also to find out if line drops or if they keep hearing you at the other end of the phone, in this case it is a problem with your phone speaker.
    Check your phone guaranty, if it still covered get a replacement unless you fix it with suggestions above.


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Posted on Jan 02, 2017

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