Ginko; If you're talking about my Desktop external HD, it comes with a USB cable and is connected to the rear of my PC.
If you're talking about the internal drive (my primary problem) your reply makes no sense.
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the problem is usually found in cables not connected correctly. These devices require an external power supply, so make sure you have the correct power supply and that it is working, If the problem is in the box, then buying a new one is cheaper than repairing.... also, check the warrenty... you might get it exchanged for free...
You don't need software for cables. You need drivers and software for devices, DVD/CD drives, ipods, mouse, external burners and hard drives etc. The cables are irrelevant and the computer doesn't recognize cables. I hope this helps and good luck.
First ensure you have any software installed the the M-Audio needs My Oxygen keyboard needed the software to work properly.
Also do not extend the USB cable and make sure you use the proper power supply my Oxygen would not work 100% until I got a power supply for it
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason. Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care. This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear. Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Hi I am a silver surfer but this is how I got it working First off get the program tou want to watch up on PC Moniter(screen) Then connect 3 cables Yellow cables / One end to tv other end to yellow hole rear of PC/TV Box
Grey cable small end goes in PC/TV Box just behind the wirds "kworld" other end goes into back of your Computer ,you need to check your Computer manual to see the which one is the connection to your Computer screen(moniter),mine was blue with 2 screws , disconnect this and screw in Grey cable
Black cable narrow flat end into front bottom of Computer ,other end intoPC/TV Box end hole next to yellow cable
Switch on TV and change AV until you see your program, sound will be thu your Computer Speakers NOT your TV
to use your external hard drive as boot drive you will need to set bios to boot from it if the bios allows you to i do not know which section of the dell bios it is but it will have boot order or similar you will have to follow instruction to set it the main problem having extenal boot is windows will not install to USB devices
As for the hard drive from dell it could be a sata drive they sold you you need the standard one Hope this helps your dilemma
Unfortunately the Avermedia Quickplay doesn't support audio. If you want the matching audio too, you'll have to either use your computer's native audio (if it's in the same room), or hook it up to your TV with a separate cable.