Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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Scanning to a Computer

Hello. I am trying to scan a document to a computer over a network. Other computers set up for the same function are working properly, but each time I scan to this particular computer, I get the result "ED09C6".

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I googled the code and got a few returns. In a nutshell, either the LAN Cable is not connected or the destination address is wrong.

Posted on Aug 05, 2008

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What method u are using to scan? smb, ftp, hdd, email?

Posted on Aug 09, 2008

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1 Answer

What happen when you send a document to print and just showing blank


For your printing problem, try uninstall and reinstall print drivers in your computer. For your scanning something is wrong with the scanning unit.

Jul 26, 2016 | Toshiba Printers & Copiers

10 Answers

Can print but not scan


Issue The error message 'An error occurred while communicating with scanning device' appears on the computer running Windows XP.This error occurs while using the HP scanning software. If the error message appears on the computer while scanning from a networked product, click here to troubleshoot scanner communication errors for the networked product (c00897542) (in English). This document does not cover the communication error message on networked products. Solution Beforeproceeding with the solutions in this document, use the product to makea copy in order to make sure that the hardware is functioning correctly. Ifthe copy function does not work, this document will not help resolvethe issue. Search the HP Web site for a document covering the errormessage that appears on the computer while copying. Ifthe copy function works, try each of the following solutions in theorder presented. After completing the steps for each solution, test theproduct. If the product still does not work, then proceed to the nextsolution.
NOTE: Someof the following solutions require that the computer be restarted.Consider printing this page or creating a bookmark to it, so that itcan be referenced after restarting the computer. Solution one: Restart the All-in-One and the computer Follow these steps to restart the product and the computer.
NOTE: Make sure that the product is connected directly to an electrical outlet and not through a surge protector or power strip.
  1. Turn the power to the computer off.
  2. Press the power button (c01453128.gif) to turn off the product.
  3. Wait 10 seconds.
  4. Restart the computer.
  5. Press the power button (c01453128.gif) to turn the product back on.
  6. When the computer restarts, try the scan again.
  • If these steps resolved the issue, you do not need to continue troubleshooting.
  • If the issue persists, continue to the next solution.

Oct 31, 2008 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

I have a canon pixma MX850. I have connected to my network. Printing works fine. When I go to scan, the printer ask to which computer. I don't understand the question, much less the solution. Ho


Many machines allow network printing but not network scanning. I think you will find that the MX850 driver and MP Navigator software simply does not support network scanning. I suggest you query Canon directly.

Feb 05, 2015 | Canon PIXMA MX850 Multifunction Printer

3 Answers

How do i scan a document?


Hi, it all depends on the printer your using.

How to Scan a Document on a Multi-Function Printer

A multi-function printer with a scanner makes backing up your important documents easy. The scanner function of the printer allows you to translate a paper document like a receipt or title deed into an electronic copy that is stored on your computer. Once you have an electronic copy of your document, you can process and manipulate the document as you would any other electronic file. Follow these steps to scan a document on a multi-function printer:


Connect your multi-function printer and computer. Power them up.

Select the side of the document you are going to scan. Give the document a once-over, checking for any flaws that you do not want transferred into electronic form.

Open the printer's lid. Place the side of the document you want scanned face-down on the glass plate of your multi-function printer's scanning bed. Align the document to your satisfaction.

Close the printer's lid carefully. You may want to weigh the document down with another sheet of paper to prevent it from shifting.

Choose an appropriate scan resolution. You may have to do this using the controls of your printer or on the computer, depending on the model and software.

Press the scan button to start the process. This can be done on the printer itself or on the computer.

Preview the scan on your computer monitor. You should be able to make minor changes to the scanned image if needed.

Save the scanned image if you are satisfied with the result. Try again if you are not satisfied.



Tips & Warnings

Scanning documents at high resolution and low data compression will produce the best image quality at the cost of file size.

Not happy with a scan? Re-check the alignment of the document and try it again. Discard the duds when you get a scan that works for you.

Using harsh cleaning chemicals such as acetone or benzene can damage your multi-function printer. Abrasive cleaners are also not good on the machine, particularly the glass surface of the scanning bed.



....How to Scan a Document on an All-in-One Printer?

Scanning is a standard all-in-one printer feature that converts a hard-copy document into electronic information, which your computer can store and modify. You can scan legal files, office reports or just about any other kind of document and create an electronic backup for your files, send it as email or alter it to suit your needs. Follow these steps to scan a document on an all-in-one printer:

Turn on your all-in-one printer and computer. Check the connections between the two machines.

Lift the printer's document lid. Examine the scanning surface and the underside of the lid for dust and fingerprints.

Put the document you wish to scan face-down on the glass. Use the alignment markers to help you square up the object. These are usually found on the left-hand edge of the scanning area.

Close the printer's document lid slowly so the document does not shift position.

Select a scan resolution. The higher the dpi (dots per inch) count, the sharper and more detailed the image.

Push the scan button. You may have to do this on the printer itself or on your computer.

Check the preview of your scan on your computer. Depending on your all-in-one printer and software, you may have to prompt your computer to display the preview for you.

Edit the image as it appears on your computer if you want to make changes. Your scanning software might let you enlarge, resize or otherwise manipulate the final product.

Accept the scan and save. Return the original document to a safe location.

Hope it helps..

Oct 28, 2010 | Printers & Copiers

1 Answer

Hello, My Kodak 5300 acts as if it accepts a scan, it displays "scanning", but scanning never occurs. The copy function works fine.


connect ur computer and printer via usb cablen.scanning requires a place to scan and save the document. open home center on desktop and scan from there. u will be able to scan whatever u want. call kodak@ 1800 421 6699 for further directions.

Jul 12, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

Scanning from a canon 3220


Yes, the type of scanning mentioned by the previous answer is called 'pull scanning' and you will have limited functionality. You have to load the document on the copier, turn on the scanner (nobody can use the machine now) return to your desk which I hope is not far from the copier because the doc stays there until you 'insert picture from scanner' then the machine scans the document and you run back to the copier to get it before someone throws it in the trash! It's a free system but limited. To have a fully functioning 'push scanner' where you send a doc as you stand at the copier to either a file on your computer, server or an email address you would need a universal send kit installed. If your machine has one you'l see the option tab called 'SEND' along the top of your screen. If you have this you're in luck. All you need is to enter the necessary network and email settings which can be done by any half decent network administrator vis the 'system settings' area from the addtional functions screen (accessed by pressing the head key with a star in it). Once this is set up merely select the 'SEND' tab and insert your document. In the top right hand corner will be a drop down menu reading either 'FILE' 'EMAIL' or 'FTP' If you want to send it to a shared folder on your network (anywhere) you select the 'FILE' option and then use the drop down menu in the centre of the screen to search the network for your shared folder. Select it and then press ok then the start key - IT'S GONE - IF YOU'RE LUCKY. To send to email you just select the 'EMAIL' option and enter the email address of the recipient and ok then start and you're in business provided that all the network and email settings are correctly entered and permissions for network access is set up. The machine needs a email account registered for it as well. I'm tired now - good luck.

Feb 17, 2009 | Canon imageRUNNER C3220 Color Copier

2 Answers

Cant scan via network?


You cannot use the paperport software to network scan. The paperport software is looking for a driver that is not installed. Network scanning for this printer is basically just file sharing. You initiate the scan at the printer itself. It scans the image and puts it on your computer. After it is there, you can use paperport to convert it to text if need be.

Jan 15, 2009 | Dell 1815dn All-In-One Laser Printer

2 Answers

HP PRINTER PHOTOSMART C4180 on WINDOWS VISTA


Although the original poster mentioned networking he/sredm.gifhe also seemed to be asking about HP all-in-one issues in general and Vista compatibility. Networking, scanning, copying and printing can have seperate and integrated issues to varying degrees. This may not just be a scanner networking general query.

In my case I downloaded and installed the additional bundled software per HP's advice while trying to get the scanner to scan at the dpi level advertized for the unit. Neither Vista or HP had drivers that worked unless I installed the package. Low resolution scanning worked fine as well as the copying and printinting features. I rarely need such high scanning options but it should have worked as advertized since it was sold by an HP distributor as Vista compatible.

The downloaded AIO did allow higher resolution when scanning but caused other NON-NETWORKING issues. My computer is not networked. There is also the issue of the scan button on the printer not working with Vista. It does work with pre-Vista. Again not a network issue but a driver issue with Vista.

Taken from the MHTML file from the unit software found after the purchase......

HP Printers - The Scan Button on the Printer Does Not Work Correctly When the Printer is Connected to a Windows Vista Computer

Issue
When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly.

Solution
Scan documents using Windows Fax and Scanning or Paint.

Cause
The drivers in the Windows Vista operating system do not support button press functionality on the printer. END EXERPT.

Button functionality. DPI resolution. There are driver issues with some of the HP units and Vista. Not just networking issues.

In my opinion these issues should have been fully disclosed prior to purchase or functional Vista drivers should be an option. Therefore I offer the warning that Vista may have issues with this and other software and hardware.

I only speak of non-networking issues but either way a unit should work as advertized or sold. My comments are based on my personal experience with one unit in this particular situation. After all Vista is fairly new to most of us.

Sep 18, 2008 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer

Scanning documents


You need to use the Scan to SMB function.
First create a folder, share it over your network.

Go to the MFP and under the scan to SMB enter the IP and path to the folder, enter the ID and password for the computer.

This will scan to the shared folder.

Feb 06, 2008 | Konica Minolta bizhub 350 All-In-One Laser...

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