Question about Visioneer OneTouch 5800 Flatbed Scanner

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I keep getting this message to unlock my scanner. how?

Please instruct me. Thankyou

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  • chasitydesir Jul 31, 2008

    WHAT STEPS DO I TAKE TO UNLOCK MY SCANNER
    WHEN THERE IS NO ON -OFF SWITCHES??


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I have the same problem with a 5800 and 5820 model occasionally.
No switch. But I have found if I jiggle the cords on the 5820 model or plug and unplug it will eventually work.
With the 5800 model, I have had to lift the back end and gently tap the bottom while it is beginning to scan, it "unlocks" and continues.
Hope this works for you.

Posted on May 09, 2009

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Posted on Jan 02, 2017

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