Question about RCA ViSYS 2-Line Speakerphone

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Message Indicator Won't Turn Off

I got a voicemail on Monday, the message indicator turned on, as is normal, but then after I checked the message the light stayed on. We have multiple phone lines and multiple work stations connected to them. The message indicator light stayed on, on three of the phones. I called the phone company and they tried clearing the voicemail system several times but these three phones are still stuck with the light on. The rest of our phones are fine, no message light, it's just these three having the problem. Also, the phone says the message is waiting on line 2. Our voicemail is set-up on line 1. There is no way to leave a message or access a message directly on line 2.

I've removed the AC power adapter and batteries, tried resetting the lines but no luck. Please help!

Cordially,

Mellanie

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  • UUNetBill Feb 15, 2009

    Similar - my new message indicator blinks, says I have a new message on line 4, but I don't HAVE a line 4, haven't in over a year. Called tech support - their sage advice? Buy a new phone. No more RCAs for me - ever. Asshats.

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  • 3 Answers

SOURCE: Message Indicator Light Continues to Flash

Don't know about other models, but I just called RCA small business phone support (800-511-3180) to find out how to clear the message light indicator on my 25210 2-line cordless phone when it continues to blink but there is no message.

All you have to do is hold down the delete button for a few seconds and it will clear. Hope this helps someone else from going batty!

Posted on Sep 13, 2011

  • 1 Answer

SOURCE: indicator message light on handheld phones do not go off!!!

on the base set, press and hold the voice mail 1 button. You will get a message clear voice mail indication? hit the sel/save button to the left of the display.

poof! message gone

Posted on Nov 21, 2008

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A few of our rooms has the voicemail light blinking. There is not a voicemail waiting and can not be cleared from the front desk or from the room.


Message Waiting Indicator Your phone's message waiting indicator is either a light or special tone that alerts you when you have voice mail.

Occasionally, the message waiting indicator may be out of sync with your mailbox. In that case, the indicator light or tone is ON but there are no messages waiting, or the indicator light or tone is OFF when there are new messages waiting.

To get the message indicator back in sync

  1. Save or delete all new messages
  2. Hang up.
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  4. If the message indicator does go out or stop, call your own number and leave a message
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Hi,

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