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I have a GOOD, WORKING driver for the Visioneer 5300 USB scanner, for Windows XP and Vista.
I include very detailed install instructions that I have personally wrote and tested. Send me an e-mail to firstname.lastname@example.org. Subject Line - 5300 USB driver
THE PROPER WAY ON INSTALLING USB DEVICES
1. Do not plug in your device right away. Install all drivers and software first!
3. Plug the power or turn on your USB Device
4. Plug in the USB Port.
5. Windows Will detect the Device Automatically.
Hope this helps.
First thing to do is un install and reinstall the software.
Then consider - what other software could be running the could conflict[A graphics program for example]is to try another software for scanning if available.
The other thing to consider is the age of the scanner- if it is from the DOS era-95/8/ME- then it will like as not not run- there is a firmware problem.
Scanners have a controller chip - DOS era devices are looking for DOS commands - and they are getting NTFS commands- various makers like Microtek tried driver fudges- but they did not work.
It has to be a NTFS scanner for NTFS commands.