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DMP400N Hi! I recently bought a Hitcahi Living Systems Mp3 player. I tried connecting it to my car stereo which I can plug an usb device into. It did not seem to work, however, so I turned the player off and disconnected it. I discovered that my car stereo did not tolerate my mp3 player, due to the format. Unfortunately, when i was about to copy some of my music over to a different mp3 player, I discovered that something was wrong. When I turned my DMP400N back on, the display still said "reading" picturing a computer and the player... Now nothing seems to work! My computer does not seem to find the mp3 player, so I cannot safely remove it from my pc... turning the mp3 player off does not work, I have even tried to reset it by pressing the reset-button with a sharp, non-metal object. I hear the clicking sound, which suggests that the button has been pressed, but nothing happens... the screen is 'stuck', so to speak.... Any chance you could help me? Thank you!

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Since I was unable to turn my Mp3 player off, it eventually ran out of battery!
I then connected it to my pc, and now it seems to work like a charm!

Posted on Aug 05, 2008

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Posted on Jan 02, 2017

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Connect your Sansa MP3 player to more than one USB port on your computer. Ensure that your computer USB port is not corrupt or disabled by testing at least two available ports. This is especially useful when you possess no other USB-based equipment.

Inspect your USB ports' status to ensure they are enabled on your computer. Right-click "My Computer" and launch "Properties" to verify the availability of such connections. Select "Device Manager" from the Hardware tab and click the "Universal Serial Bus Controllers" from the list shown. If a red "X" is shown, the USB ports are disabled.

Ensure your computer is updated by clicking "Start" and launching "Windows Update" from the Programs menu. Alternatively, inspect your USB port connectivity through your motherboard BIOS settings. Note that BIOS access and settings varies by mother board manufacturer.

Scan your computer for new hardware changes. From the Device manager, click the "Action" menu and select "Scan for hardware changes" while your Sansa MP3 player is connected. Allow your computer to attempt to find any physical component recently added in the event it failed to previously detect it.

Connect your Sansa player to a different computer. Test the connection on a different system's USB port to verify that the Sansa device's own connection has not been damaged. Inspect the USB ports on the computer in question as well to eliminate the possibility of both systems having problematic USB ports.

Change your Sansa MP3 player's USB plug. Sometimes the head of the plug may lose contact with the appropriate circuits. Obtain a secondary USB port at your local retail store and test it on an updated computer system.

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1 Answer

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hello

Connect your Sansa MP3 player to more than one USB port on your computer. Ensure that your computer USB port is not corrupt or disabled by testing at least two available ports. This is especially useful when you possess no other USB-based equipment.


Inspect your USB ports' status to ensure they are enabled on your computer. Right-click "My Computer" and launch "Properties" to verify the availability of such connections. Select "Device Manager" from the Hardware tab and click the "Universal Serial Bus Controllers" from the list shown. If a red "X" is shown, the USB ports are disabled. Ensure your computer is updated by clicking "Start" and launching "Windows Update" from the Programs menu. Alternatively, inspect your USB port connectivity through your motherboard BIOS settings. Note that BIOS access and settings varies by mother board manufacturer.


Scan your computer for new hardware changes. From the Device manager, click the "Action" menu and select "Scan for hardware changes" while your Sansa MP3 player is connected. Allow your computer to attempt to find any physical component recently added in the event it failed to previously detect it.

Connect your Sansa player to a different computer. Test the connection on a different system's USB port to verify that the Sansa device's own connection has not been damaged. Inspect the USB ports on the computer in question as well to eliminate the possibility of both systems having problematic USB ports.

Change your Sansa MP3 player's USB plug. Sometimes the head of the plug may lose contact with the appropriate circuits. Obtain a secondary USB port at your local retail store and test it on an updated computer system.

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1 Answer

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