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I cannot re-install Set point from the original disc Since it says that a newer version is in my computer. I therefore wanted to remove set point and re-install it again, using my disc. However it is impossible to remove the programme. How can I overcome, this problem?

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  • 19,396 Answers

Did you try to remove the program from Control Panel/Add Remove Programs?

Posted on Jul 31, 2008

  • Ginko
    Ginko Jul 31, 2008

    Try first removing the program from Control Panel/Add Remove Programs.
    If thisa does not work, and you install the update you can do a system restore to before installing newer version.
    To do system restore On Win XP:





    1.

    Click Start.


    2.

    Point to All Programs.


    3.

    Point to Accessories.


    4.

    Point to System Tools.


    5.

    Click System Restore.


    6.

    Follow the instructions on the wizard.

    If it still does not work use a software like

    Revo Uninstaller


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1 Answer

Had to replace hard drive. Can't reboot using system restore disks. System recognizes new drive, but error message says disks are not for this computer. Got disks when computer was purchased. No...


You may have just recieved the wrong set of restore discs for your computer. Have you replaced the motherboard in this computer at any point? The discs look for a specific code stored within the motherboard bios to keeps people from using system restore discs to install an operating system on whatever computer they want.

You can try contacting the manufacturer to see if they will send you another set of restore discs. They often charge for these, however, if you explain your situation to them they may send you another set at little to no charge.

Hope this was helpful

Oct 25, 2011 | PC Desktops

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I have a new compaq computer which has recently downloaded all my old infomation. However, now my live messenger hotmail account continues to revert back to the classic version of hotmail when I want the...


Just go to the control panel and in that go to add or remove programs in that remove or uninstall the older version and then download new version of the hot mail messenger .

Hope this helps you .

Thanks for using Fixya

Sep 22, 2008 | PC Desktops

1 Answer

I want to install windows vista on my computer AM5640 and at first accepted, but after the first step tells me to wait and the wait is eternal because computer freezes and never moves. I can help solve the...


wondering why you want to install vista in a computer that will totally support windows 7 ultimate. at any rate sounds like you may have a bad install disk. i researched this model and its good build. windows 7 would be better but if your set on vista, call Microsoft and request a replacement disc. as long as you have the original cd and key they will replace it. the disc has the disc id on it.

Jan 28, 2011 | PC Desktops

1 Answer

How do I upgrade or reprogram my dell latitude d630 without a recovery disk? please help


You don't need a manufacturer's recovery set except to put back the exact same stuff as was originally installed, much of which you don't need anyway. Your computer will have a valid Windows product key sticker on it, and you can reinstall Windows using a regular installation CD.

You'll need a CD for the same version of Windows that was preinstalled. You will also need the drivers for your computer's hardware (video, audio, network interface, etc.), which you can download from Dell's website.

Insert the Windows CD and boot the computer from it. (Most computers are set to boot from the CD drive if there's a disc in, but you may have to change the boot order if your computer always tries the hard drive first.) At one point you'll need to enter the Windows product key; use the one on the sticker on your computer. Later, after the installation is all finished, you'll need to go through activating your Windows copy. These steps aren't needed with the factory restore disc, but it's only a minor inconvenience.

After Windows is installed, install the hardware drivers you downloaded. Most drivers are packed as executable programs. Run them and they automatically install whatever Windows needs. When you're done, your computer will be ready to go.

Your computer won't have any of the applications that were preinstalled, but it's normally stuff you can live without anyway. You can find free or low-cost applications for just about anything you want to do. For antivirus programs there's Avast!, AVG, and Avira for starters. Some CD/DVD burning software applications are CDBurnerXP or InfraRecorder. OpenOffice is a great alternative to Microsoft's Office suite. In short, you're able to put on just what you need, and to pick from the many options available.

Don't let the process scare you. It's actually quite simple and the result is worth it. Good luck with your restore, and thanks for using Fixya!

Nov 06, 2010 | PC Desktops

1 Answer

How do i reboot ,my laptop offline. internet explorer won't let me online i have viruses


Before you worry about restoring your computer, see if you can clean up the trouble. From another computer, download MalwareBytes' Anti-Malware (the free version) and put it on a flash drive. Install it in your computer and run a full scan. This is a very effective program, updated continuously as new bad software comes along, and is the first thing I try when someone calls me for help.

If MBAM doesn't fix it, you can try another program called ComboFix. You can get it here. (A tutorial and download link is here at BleepingComputer.com, a good site for getting information and help on computer troubles.)

If you need to restore your computer (you said "reboot", but I assume you mean "restore", which puts the original factory software image back on), you'll need the manufacturer's recovery disc or discs. Older computers usually came with a set, but most newer computers no longer have the discs included. Since CD or DVD writers are standard equipment, the manufacturer provides a utility program that lets you make your own recovery discs after you set up the computer. This is a step many people ignore, however. If you don't have a recovery set, you might be able to purchase one from the manufacturer, or you can install a fresh copy of Windows yourself.

Try MBAM first, then ComboFix if necessary. Chances are very good that this will get your computer going again. Good luck, and thanks for using Fixya!

Oct 17, 2010 | PC Desktops

2 Answers

I lost my restore and internet


Microsoft issued Service Pack 2 and Service Pack 3 for XP to patch (and "improve") the OS. The list of patches and downloads for XP are here:
http://www.microsoft.com/downloads/en/resultsForProduct.aspx?displaylang=en&ProductID=4c937a02-bae0-4317-a1a9-0c56cd979d05

You needed to install the service packs to continue accessing Microsoft's updates for your computer. Microsoft assumes you don't want to lose this data. You could get rid of the problem by reinstalling the entire OS from your current disc (if you have a full version, if you have an update version of XP you'll need the OS disc for Win95, Win98, WinMe or Win2K). Start with formatting the hard disc. However, you will lose the ability to contact MS for updates with Windows Update until you manually download and install the Service Packs (including SP3).

Alternatively you can build a new recovery disc for your current XP version, if you take the IT versions of the service packs. This takes several steps - first you need to copy all the files from the CD to a hard disc. Then you need to slipstream in the service packs. Then get the boot image files from the CD and create a new .iso with all of the files. For SP2, http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp has more information on the details.

If you want to add the SP3, you need to add the following set of steps:
http://www.winsupersite.com/showcase/xpsp3_slipstream.asp

I hope you can get your machine to function.

Cindy Wells
(if you have information that you want to save, you may want to try using a LiveCD with Unix with an external drive (optical or hard disc formatted as a FAT 32 drive) attached.)


May 14, 2010 | Dell Dimension 4300 PC Desktop

2 Answers

How do I reinstall microsoft xp software. I now have 3 versions on my computer and I don't know how to erase everything on the hard drive in order to just have one version. I really would like to install...


Boot off the XP pro cd. When it asks for which partition you want to install onto, select your main partition and press 'D' to delete the current partition, then follow the prompts to create a new partition in its place. It will no longer complain about previous versions being installed.

WARNING: this will wipe all the data off your PC.

Dec 30, 2009 | Dell Dimension 2400 PC Desktop

3 Answers

Windows XP freezes up when trying to reinstall on my Dell


When you boot from the CD you will com to the point where it tell you that there is already a version of Windows XP installed. You will need ot follow the instuctions on the screen to delete the existing partion. Then and only then will it format the drive.

Let me know how this works out for you

Sep 22, 2009 | Dell Dimension 3000 PC Desktop

1 Answer

Nero 7 essentials disc but when i try to install it it comes up with message this version dose not support vista


Windows Vista is supported by Nero 7 since the version Nero 7.5.7.0.. Older versions of Nero 7 do not support Windows Vista. If you are trying to install Nero 7 from your original disc it is likely that there is an older version included on this disc. If you want to install Nero 7 on Windows Vista please be sure that you will only use latest Nero 7 version, you can download from the below website. Also please be sure that there won't be any rests of old Nero 7 versions on your system by performing the following steps:

1.
Start uninstalling all old Nero 7 applications and files from your computer using the Nero 7 CleanTool

Download the Nero 7 CleanTool using the following link:
Click here.
Save this file to your desktop.
Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.
Double-click on the unzipped EXE-file to start the CleanTool.
The window “Nero General Clean Tool” will open. The installed Nero version will be displayed.
Activate the checkboxes in the displayed Nero version.
Then click the “Clean” button.
A status window will open.
The execution of the tool may take several minutes.
Please wait until the progress bar has moved completely to the right.
In the window “Nero General Clean Tool” click the “Exit” button as soon as the erasing procedure is completed.
Reboot your computer.
The Nero 7 CleanTool has removed all Nero entries from your computer.

2.
To install the latest Nero 7 version, please proceed as follows:
(Note: do not install a previous Nero 7 version from an installation CD now, but download and install the latest version of Nero 7 from our website. All Nero 7 download versions have the full range of functions as an original Nero 7 installation CD. There is no need to install a previous version of Nero first.)

Download and install the latest Nero 7 version from website using the following link:
Click here.
Save this file to your desktop.
Double-click the downloaded Nero 7 installation file to start the installation.
Enter your Nero 7 serial number during the installation to make your Nero into a permanent version. (The download without a serial number is a trial version only).
You now have a newly installed version of Nero 7 on your computer.

Jul 17, 2008 | PC Desktops

2 Answers

Reformat harddrive


Are you going to be reinstalling a operating system on this drive and if so which one?

Apr 19, 2008 | PC Desktops

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