Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

Zen Vision M battery not charging

I have had my Zen Vision M for a couple of years and lately I find that as the battery reaches just short of a half charge it crashes. I have taken to charging it at home and at work to keep it fully charged and sometime I need to unplug and replug in the AC power lead to get it to fully charge. However, I thought it was time to replace the battery, As I have never had the 14hr life out of it maybe 6 max, so I bought one from BatteryMill and I fitted it fairly easily. When I plugged it in it seemed to start charging ok from AC mains and fairly shortly the fully charged symbol showed. This appears not to be the case as when I unplug the AC lead the low battery symbol. Has anyone any solution for this problem. As I write this I have just had the nice people at BatteryMill reply to my problem and they are sending a new battery - hopefully this will fix the problem.

Posted by on

  • littleliz82 May 20, 2009

    Similar experience - ZVM finally not charging at all.Got new battery still no better. Runs fine on mains, just not charging - machine not even getting warm. So, new battery, new charger still only mains. Not happy!



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The problem was partially solved in that I put my old battery back in and at least it charged properly. I did receive a new battery from BatteryMill and I fitted it and left it charging for 5 hours. However, when I unplugged it to see if it had charged at all it did the low battery thing and then when I tried to recharge it the battery fully charged symbol ame up. I suspect that had I left the new battery charging for say 24 hours it might have charged fully. However, I have decided to send my batteries back and get a refund. The problem must be something to do with a battery memory problem.

Posted on Aug 06, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My zen vision m 30 gig only comes on when plugged into the mains

If the recharageable battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.

May 01, 2012 | Creative Labs Zen Vision Digital Media...

1 Answer

Charging problems

Your player's internal battery hs died. You will need to obtain a replacement. Check your user manual for size & type, or check it out on the web. Sellers from China offer large range of replacements.

Apr 13, 2010 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My zen vision m only charges half way, even if I have been charging for several hours. Do I need a new battery?

Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

Sep 11, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My creative zen works when plugged in but doesnt charge

Your battery could be worn out and need replaced. You can find a replacement battery on google and dis-assembly instructions here

Jun 25, 2009 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Vreative zen will not charge

I used to work in a IC design department where we disigned IC's for creative. It is a problemn of the lition ion charging circuit. When voltage drops under 0.9 volt (if I remember clearly) It will not detect
the battery anymore and wil not charge..
So, solution:
1 try to charge the battery manually for a short time, disassemble the vision and connect the battery to up to 3.7 volts. For a while, later your device can charge it further, by itself

Jun 24, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen vision m

Jan 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen vision m 60 Gb dont want to be charging

Upgrade the firmware to version 1.62.02. That should solve all your problems. Go to to download the firmware.

Sep 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

3 Answers


return it while u have u receipt in sight

Apr 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

Not finding what you are looking for?
Creative Labs ZEN Vision:M Digital Media Player Logo

1,356 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

620 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides