Question about HP Officejet 5510 All-In-One Thermal Printer
Replaced black (HP56) cartridge in printer with different cartridge which was refilled at OfficeMax. Got a message of "remove and check black cartridge." Purchased a new "genuine HP56" cartridge and installed and continue to get the message. Contacted HP technical support and followed their recommendations and instructions on cleaning contacts on both printer carriage and printer cartridge, cycling power (unplug and restart), and cycling default settings (unplug, plug back in while pressing "6").
Only thing left is to get another new HP56 cartridge and try it. Any other suggestions?
Gotta love the internet!
I had the same problem...I seriously considered getting a new printer since I've had my faithful 5510 AIO for like, six years...but what I did was grab some witch hazel and a q-tip. Dipped the q-tip in, wiped down all copper contacts on the carriage and also on the print cartridge...blew on it to air dry...popped it back in and viola! It's back to normal.
Posted on Jul 09, 2009
Purchased another new HP56 cartridge and problem resolved. Thanks for the assistance.
Posted on Aug 11, 2008
I would call hp again. The cartridge you purchased is covered for a one year warranty and they should be able to replace to make sure issue is not with the cartridge itself. Since this is not a computer issue tell them you have a mac and you will get to Canada support instead of India.
Posted on Aug 09, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 12, 2011 | HP Office Equipment & Supplies
Apr 19, 2011 | HP Officejet 5610 All-In-One InkJet...
Apr 16, 2010 | HP Officejet 5610 All-In-One InkJet...
Jan 28, 2010 | HP PSC 2410 All-In-One InkJet Printer
Nov 13, 2009 | Dell 942 All-In-One InkJet Printer
Nov 03, 2009 | HP Officejet 5610 All-In-One InkJet...
Jun 27, 2009 | HP Officejet 6310 All-In-One InkJet...
Mar 24, 2009 | Dell 948 All-In-One InkJet Printer
Jul 07, 2008 | HP Office Equipment & Supplies
Apr 21, 2008 | HP Office Equipment & Supplies
1,311 people viewed this question
Usually answered in minutes!