Question about Washing Machines
Hi, This isn't much of a fix, more of a diagnosis, but it does sound like the drum bearings have failed. If you open the door and grasp the inner drum, you might be able to lift the drum up and down more than before.
You may be able to obtain new bearings from a local supplier or Ebay, but this will only be of use if you have the tools and experience to fit them. As a "repairman" job, it is likely to be quite expensive.
One other possibility is that the springs and shock absorbers that locate the drum in the casing have come off or failed, but in that case the whole outer drum would likely have slumped forwards or sideways.
I'm a bit reluctant to advise on matters like this as the poster sometimes wants to shoot the messenger!
Posted on Jul 31, 2008
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Posted on Jan 02, 2017
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