HI i dont think you have the correct error code normally you will have three numbers after the c or c followed by another letter and numbers the only thing i can think of is the suction fan motor this is a c0301 error sorry i can not be more help but your code c03 is not the full code
If this helps great if not please get back to me i would need to know what is the issue with the machine ect can you make a copy or if the code just stays on the machine
I would make sure before doing anything that you have the latest firmware loaded on the machine
hope the above information helps you
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