Question about Toshiba Satellite M35-S359 Notebook

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Need dvd-rw drive

The original dvd/rom combo drive went down. bought a new dvd-rw drive but unit would not detect drive. where can i find a workable dvd-rw drive?

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  • jjb1223 Jul 31, 2008

    the laptop detected the old drive with no problems; the old drive went down because it won't read CDs. If you are unable to give me a workable solution to make this new drive detect, do you know of an internal dvd-rw drive that will work with this model?

  • jjb1223 Aug 04, 2008

    the link to the parts warehouse was helpful, but the link to the new toshiba DVD drive was not as it would not work with the laptop model in question.

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As stated already, read the part number from the old drive and do a search on ebay for that. Purchase only from a power seller who has *at least* a 7 day DOA warranty. This means when you receive it, check it out right away and report any problems.

Also, you do need to enter the drive properties from Device Manager. Get there from Control Panel, System. and then check the box to "make this drive recordable".

Just because the old drive isn't working or seeming to work, if you can hear it spin up upon inserting a disc, the mechanical functions are okay and you would want to exhaust the software issues most of us are pointing you to here.

And, with the one you just bought, let the seller know right away its not working and find out if they sent you the wrong model for your particular Toshiba.

And, as to the best solution to your problem. naturally I'd like you to select me.

BUT, Ginko has given you everything you need and he knows what he is doing as well as a few others here.

Take his advice, rate him as Solved or Fixed. then click on his Ask Me button to get more personal one on one service.

Good Day, mate.
Worldvet

Posted on Jul 31, 2008

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Is the new drive an external? If so it may need drivers in order for the machine to recognize it. Also, if you're looking for a DVD-RW internal, there are several on ebay for your machine at a decent price.

http://search.ebay.com/search/search.dll?from=R40&_trksid=m37&satitle=Toshiba+Satellite+M35+dvd-rw&category0=

Posted on Jul 31, 2008

  • Ryan Rogers
    Ryan Rogers Jul 31, 2008

    I was still wondering if the new drive was external? If so, get back to me with the make and model and I'll see if it requires drivers and where to download them from.

  • Ryan Rogers
    Ryan Rogers Aug 02, 2008

    Is this an external drive?

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Your built in original driver won't read because reading mode has changed, If its showing all the CD or DVDs as DVD-RAM I will give you quick tip

Posted on Jul 31, 2008

  • ExpressFiX
    ExpressFiX Jul 31, 2008

    Right click on the CD/DVD drive (the one that won't read the media) and click on the properties and look at the option at recording tab. If its unchecked check as shown below



    Even its checked uncheck-apply and recheck-apply

    Please post if issue persists for further troubleshooting


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Make sure the Jumper settings on that new drive is correct that can be the reason why its not detected.. That jumpre setting of that should be set to slave..

Hope that helps........

Posted on Jul 31, 2008

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You could try an external model if the internal model didn't work. If the internal one didn't work it could be something to do with the motherboard.

Posted on Jul 31, 2008

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