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My webplus9 software will not open no what I do, i.e. install fix, uninstall & reinstall it, even though I have previously started to design a web page on it several months ago. I cannot even open any of the existing files

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  • FabWan Aug 02, 2008

    Problem solved, had to upgrade the software!

  • Gayle Ashbach
    Gayle Ashbach May 11, 2010

    Try starting over. uninstall everything including deleting leftover folders, etc. Then before you download make sure your virus control is not running and windows firewall is turned off as well as any other programs running in the background. DO you understand about background programs that start up when your computer starts up? Before I go into an explanation about how to rid your self of unwanted start up programs, please let me know if you want this info. Running proggys can inferfere with the download and installation of a new program. Once we have cleared anything that may be stopping your program from downloading and installing properly then we can do a new download. However, once we have the proggy downloaded and installed, you must remember to restart you virus protection and firewall.


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Great! I am so glad your problem is solved! this will often happen when you start to resinstall too, the proggy will tell you that you need to upgrade. Have a great day!

Posted on Aug 02, 2008

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What is Spooler subsystem app?

I would uninstall printer software and reinstall with new downloaded software.

Dec 24, 2014 | PC Desktops

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Printer status offline

Remove the printer from devices & printers. You may need to cancel any currently queued documents in order to delete the printer. Reboot the PC. Go back to Devices & Printers, click, "add a printer", let it search & reinstall your printer. If this doesn't fix it, repeat the steps but also uninstall the printer's software in the control panel, "programs & features" & download a fresh copy from the maker's website. Run the software before plugging in the printer. Once the software has run, you can plug it in to the PC (it may actually tell you when to plug-in during the software install).

Good luck!

May 06, 2014 | NComputing PC Desktops

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I have a presario 5240 when I try to use the restore disk it loads until the end then I get a ERROR # 108 Partition doesn't end at end of cylinder What does this mean?????

Event ID 108
Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was The installation source for this product is not available. Verify that the source exists and that you can access it. Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders







This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps you

Nov 03, 2011 | Compaq Presario 5240 (353200-003) PC...

2 Answers

SCSI/RAID Host Controller/Driver cannot be found

Windows cannot find the correct drivers for this device. So, let's research a little bit.

Are you using SATA or RAID on the computer? If not, there is nothing that needs fixing.

If you are, then reinstall the RAID software from your motherboard installation disk, which should repair this issue.

If you do not have the driver installation disk from your motherboard, for whatever reason, go to their website. Almost every motherboard manufacturer provides easy access to drivers.

good luck

May 22, 2009 | PC Desktops

2 Answers

Norton anti virus said it was not working had to remove it following instructions from norton. then when i restarted computer my connection manager to bigpond wireless said install software. i uninstalled...

Try these steps:

1. Uninstall it again using Control Panel -> Uninstall Programs. (BUT) Uninstall the LiveUpdate first, then the rest of the Symantec software.

2. Go to and download the newest version.

First click on Cleaner.

This is the main feature of the program, which will allow you to optimize your system, by removing unused and temporary files. It also protects your personal privacy by removing traces of the websites you have visited and the files you have opened.
(It's important to point out that it does this without removing any files you'll still need!)

Select the button on the right, not the Analyze button, it'll look but not act on anything.

When done, then click on Registry.

This is a more advanced feature which analyses your computers registry (where windows system settings are stored) and fixes any problems and inconsistencies that exist.

Reboot even if you're not asked to - re-mount your install CD and you should be good to go.

Dec 02, 2008 | PC Desktops

1 Answer

Click to start program. Up comes first screen for seconds then closes to Microsoft error. Fault on operation of DVBTAP.exe. Invites sending error to Microsoft. Big deal. Return Email...

There are a lot of headaches and bugs in the SP3. Removing the software and reinstalling it using a "clean boot" may resolve the symptoms you are experiencing. Booting clean is a way to eliminate programs from conflicting with installation and operation of software.

1. Open the Windows Control Panel.
2. Open the Add / Remove Programs window.
3. Locate the listing for the software and remove it.

Next, do the following:
1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart

After restarting, reinstall the software. Next, do the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. Replace checkmarks in the items that you previously removed them from.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer

Another option would be to uninstall the SP3 update and revert back to SP2. You can uninstall the SP3 update in the same way, through Add/Remove Programs in Control Panel.

Hope that helps...Should you have any further questions, please feel free to post them here.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!


Oct 09, 2008 | PC Desktops

1 Answer

I have to reinstall this software, but my computer only says that put in a CD and will not reload.

Your computer's right, you don't have to do that.


You'd better open up the disk in explorer and see if there's an install utility, or use the software's uninstall tool so that it makes sense to the computer to reinstall it.

Less is better though, anyway. Smart computer!

May 30, 2008 | PC Desktops

3 Answers

Bible collection old version cant pull up int.6 need help

If you are having problems opening the software though might need to reinstall the software. If reinstalling dosen't work you might want to see if there is an error message. If there is not you might want to try and right click the icon and click run. If none of these suggestions help you can e-mail me at and i will personally fix your problem.

All the Best,

May 26, 2008 | PC Desktops

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