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My webplus9 software will not open no what I do, i.e. install fix, uninstall & reinstall it, even though I have previously started to design a web page on it several months ago. I cannot even open any of the existing files

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  • FabWan Aug 02, 2008

    Problem solved, had to upgrade the software!

  • Gayle Ashbach
    Gayle Ashbach May 11, 2010

    Try starting over. uninstall everything including deleting leftover folders, etc. Then before you download make sure your virus control is not running and windows firewall is turned off as well as any other programs running in the background. DO you understand about background programs that start up when your computer starts up? Before I go into an explanation about how to rid your self of unwanted start up programs, please let me know if you want this info. Running proggys can inferfere with the download and installation of a new program. Once we have cleared anything that may be stopping your program from downloading and installing properly then we can do a new download. However, once we have the proggy downloaded and installed, you must remember to restart you virus protection and firewall.

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  • Master
  • 876 Answers

Great! I am so glad your problem is solved! this will often happen when you start to resinstall too, the proggy will tell you that you need to upgrade. Have a great day!

Posted on Aug 02, 2008

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