Question about LG WM2688H Front Load Washer

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Dirt on clothes

Every once in a while we get streaks on clothes after washing. this has become a real problem. maintenance is followed in owners manual. use he detergent, drain sump, etc etc. my wife is ready to throw this out. only 2.5 yrs old. 2 people in house.please help

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  • lkathomp Jul 31, 2008

    relly disappointed in product

  • lkathomp Jul 31, 2008

    they look like brown streaks that are splatttered on clothes

  • Richard Raynor May 11, 2010

    Hi, Are these brown marks or white marks like washing powder?

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Alas, that is almost certainly grease from the drum bearing escaping into the washing space through a defective seal. The seal should be replaced as soon as possible before the drum bearings fail, although that may have already started to happen.

If you cannot replace the seal and bearings yourself I would get a few quotes, but it will most likely be pretty expensive. Sorry.

Hope this guides you in the right direction. D

Posted on Jul 31, 2008

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My Whirlpool super capacity 2 speed 7 cycle washing machine filter is dirty because it makes marks on clothing. Any suggestions on how to fix this please. Thanks Regards George


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To eliminate possible bearing failure, spin the drum by hand and see if u can detect any rumbling noise or strange nioses coming from the drum, if u can then it is probably grease that is coming from the bearings. The other possible cause is an effect called ****, this is a result of washing at too low a temp, this causes a build up of dirt and grease,leading to the sort of prob that u are experiencing The thing u should do is to put the washer on at a high temp with powder in but no washing and do a full wash . This is called a maintenance wash, and should be done at least three or times a year depending on how often u wash more frequently if u do a lot of washing. Clean the door glass and rubber seal as thoroughly as u can ,and remove as much sludge and dirt as poss. This should help with your prob. Plz rate my solution. Thanks.

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I am waiting on my replacemt motor, and hoping all the dirty streaks are gone. the water I drained out after i removed the sock was really grimy and gritty with dirt. I'm sure the sock has been holding a lot of junk in the bottom of the tub and it would end up on clothes during spin cycle. My issue has been going on for a few weeks and then the motor finally smoked which led to the sock discovery!

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THIS SERVICE POINTER APPLIES TO THE FOLLOWING BRANDS:
LAUNDRY PRODUCTS REFRIGERATION PRODUCTS KITCHEN PRODUCTS
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ALL SERVICE POINTERS ONLINE: http://www.servicematters.com/tech_ref/tech_ref_main.htm, SERVICE POINTERS
COMMERCIAL LAUNDRY ONLY: www.whirlpoolcorp.com/cltpsc, TECHNICAL INFORMATION, SERVICE POINTERS
To receive pointers by email or FAX, or to edit or delete a current email or Fax from our distribution, see
http://www.whirlpoolcorp.com/cltpsc/feedback/feedbacksubscribe_all.html, or FAX changes to 269-923-5342.
CALYPSO WASHER
Model: GVW9959K
Serial Code Date: Prior to CP44
GRAY MARKS OR SMUDGES ON CLOTHING
L8178406
October 2003
��
��
Gray marks, streaks or smudges on clothing after a wash
cycle.
CONDITION:
CAUSE:
At the end of the cycle, the wash plate nutates for
approximately 30 seconds to fluff the clothing after the
final spin. The action of fluffing causes the outer wash
plate seal to rub against the stainless steel basket while
they are both relatively dry. This condition causes the gray
discoloration.
RESOLUTION:
An updated machine control, part number 8542693, is
now available. The updated control reduces the fluff time
from 30 seconds to 8 seconds, allowing the clothing to be
fluffed, without causing discoloration.
Gray marks or smudges can be washed out of clothing
after wiping down the basket. The consumer should use
the recommended amount of HE detergent and the hottest
water safe for the fabric or hand wash the garment under
running water. In either case, the fabric must be cleaned
prior to running through the dryer.

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