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Re: stuck on loading screen
Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard.
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I had the same problem. I connected my player, deleted all the files on the player, then i went to my computer and located the player there and right clicked, I selected format. After that I added a song and disconnected it. It has worked since. Hope this helps.