Question about Toshiba Satellite A205-S4617 Notebook

2 Answers

I can't figure out what my problem is..

There seems to be a problem with the laptop..
It starts up just fine, and when i get to my main desktop and double click on .. any icon (ex. internet explorer,etc) it does nothing.

The page eventually loads in 10 mins. and then freezez, and says 'Not Responding' and I can't do anything. It's not just with Internet Explorer. It's everything. I've done virus scans, etc. everything is fine. my diagnostic tests come out 'clean' and everything is fine but i can't do anything.

i dont know what to do. any suggestions?

Posted by on

  • lostintrans Jul 31, 2008

    I usually use firefox, i prefer to actually over IE, but nothing loads. I can see that i double clicked the icon on the desktop but nothing happens for a long time, when the page finally loads it freezes up and i can't do anything. my mouse cursor dissapears then reappears. this prob just started about a week ago. It's not just the internet though. If I click on anything. Word or anything for that matter. It's takes a very long time to load after startup.



    if i shut down and reboot it sometimes will work fine, but then 15 mins later it does the same thing again..



    i'm so confused...



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2 Answers

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This sounds like a malware issue. There is new variation of Vundo going around at the moment that destroys basic functions of the machine.
This particular version of Vundo is quite hard to remove.
Two things I would try:
1. Use system Restore to restore your machine to a point back last week or so before this problem started.
2. Go here and download Malwarebytes to a pendrive, then install and run it on the troublesome machine:
http://www.malwarebytes.org/
Malwarebytes has proved quite successfull in dealing with this latest version of Vundo.

Posted on Jul 31, 2008

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Try using Mozilla firefox, which loads straight to Google. If that works use that for internet. If it does work, try uninstalling windows Internet Explorer and reinstalling it. Also make sure you download all windows updates as this will fix most issues with IE!

Posted on Jul 31, 2008

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