Question about Eclipse AVN5500 Car DVD Player

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Avn5500 hi i change my car batt and the radio got lock the screen shows call 800 what can do?

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Call 310 327 2151 ask for support...you are going to need original purchaser's name and maybe his mother,s maiden name..after that they'll walk you thru it...

Posted on Sep 05, 2008

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Battery was changed now the radio stuck on a screen which says eject DVD, eject CD, OPEN


If you can get to the back of the DVD player itself, you can try and kill the power to it and hook it back up. Sometimes, the software gets stuck when its not powered down correctly.

If you cant get to it, try disconnecting your battery, waiting about 30 seconds and then hook the battery back up.

Mar 03, 2011 | Eclipse AVN5500 Car DVD Player

1 Answer

My eclipse avn 5435 is saying security call 800 after it ask me for a few verifications


hey ur radio is locked u have to send it in, they charge $40 to unlock it, there in NY, and a $10 shipping fee. You get the radio right back in a day they said. there # is 800-448-0944 its called united radio. Hey I also need some help. I just got the radio yesterday and when i plugged it said, check map disc. They said i have to insert the map disc, would u happen to have one?? my email is junevelaz@aol.com, PLease Help if u can

Feb 13, 2011 | Eclipse AVN5500 Car DVD Player

1 Answer

I lost my disc and i dnt no any other way to work my radio so what can i do 2 make it work


if its locked with a code disc, the only thing you can do is send it in to eclipse to have it unloked, call to get a ra from them first

May 09, 2010 | Eclipse AVN5500 Car DVD Player

1 Answer

I have a crack in my 2.1 disc and it wont read. I


email lextacygs400@yahoo.com and put "AVN5500 Nav disc" into subject line, ill try to help you

Oct 29, 2009 | Eclipse AVN5500 Car DVD Player

1 Answer

The same problem (eclipse AVN5500


what you are saying that dont make sense is your unit has a lock on it ? that the only way the radio will not work nav cd dont stop radio from working

Jul 05, 2009 | Eclipse AVN5500 Car DVD Player

1 Answer

AVN5500 - Display stuck at "Updating" when using Sirius.


yes it is the sirius unit I was told to drop all power while system is on disconect the battery while ignition is on then turn back on and wait ten min for update to complete if that does not work call sirius to have them send the update mabe they can tell you when its complete hope this helps..

Aug 07, 2008 | Eclipse AVN5500 Car DVD Player

2 Answers

Avn 5500


call 800-233-2216 with model and serial# to fix by phone

Jul 31, 2008 | Eclipse AVN5500 Car DVD Player

1 Answer

Eclipse Avn5500


if you know your cousins name and where he got it you can call 800-233-2216 and unlock it by phone

Jun 16, 2008 | Eclipse AVN5500 Car DVD Player

2 Answers

AVN5500


Please have the following information before calling the Service
Department at (1-888-557-8278):
• Dealer account number {Applies to Eclipse Dealers ONLY}
• Customer First and Last name.
• Model Number.
• Serial Number
• 6 digit Security Code.
• After it says “CALL 800” on screen
• Press and hold MAP and AV buttons at the same time
• While holding MAP and AV buttons, Press the
MENU button 5 times continuously
• Screen will show up with 6 digit security code
• Enter Unlock Code by using touch screen
• After entering the unlock code press ENTER on
screen

Jun 13, 2008 | Eclipse AVN5500 Car DVD Player

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