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Posted on Jul 31, 2008
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My wireless connection between my HP laptop and my Photosmart C1800 all in one is properly connected with a succesful diagnostics report (signal strength excellent) but I cannot get the printer to print either photos or documents. at the first attempt I did not set the correct properties for a document and the printer indicated there was no paper (It thought I requested a photo). I cancelled the print by pressing the cancel button on the printer and since then I cannot get the machines to print by wireless communications.

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  • Master 1,049 Answers
  • Posted on Jul 31, 2008
Anonymous
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It sounds like there may be something that is bound up in the queue. Check the printer queue and delete any pending jobs, close of out office applications. Also restart your computer and printer if you haven't already.

  • If your doing IP printing, make sure that you statically address the printer. Printing using the DNS name can be flakey as I think these HP printers actually use DLink wireless to communicate.


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HP photosmart c309 printer continues to not print or will only print the header and stops printing. How do I fix it?

Network troubleshooting
If you are encountering issues using your HP Photosmart over a network, try the following steps in the order listed:

  1. Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network
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  2. For wireless networking issues, run the Wireless Network Test from the product control panel.
    1. Press Setup.
    2. Press the down arrow button until Network is highlighted, and then press OK.
    3. Press the down arrow button until Wireless Network Test is highlighted, and then press OK.
      The Wireless Network Test prints.
    If a problem is detected, the printed test report will include recommendations that might help solve the problem. If you need to change the network settings on your product or have never run the Wireless Setup Wizard, do so now.
    Double-click the HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link.
  3. If the previous steps do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool.
NOTE: The diagnostic test might prompt you to connect a USB cable between the product and your computer. Position the product and computer near each other and have a USB cable readily accessible.
To run the Network Diagnostic tool. In the Solution Center, click Settings, click Other Settings, and then click Network
Toolbox. On the Utilities tab, click Run Network Diagnostics.If you are unable to run the Network Diagnostic tool or it does not help solve the problem, check the following sections for additional information:

  1. Make sure that the computer is connected to your network
  2. Make sure that the product is connected to your network
  3. Check to see if the firewall software is blocking communication
  4. Make sure the product is online and ready
  5. Make sure the HP Device Discovery software is running
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HP Photosmart 6515 Wireless connection

use wired, wifi , is and always will be problematic.
I have 2 printers here, both new, both have wifi and both wired.
usb.
not by accident.
we have wifi camera;s here too.
and are fussy at times, you do know its radio tech. right?
and subject to signal noises and jamming in the hood.
move wifi to a higher channel, force it.
or use
insider program to see who's jamming you. or how to get off the
silly shared channels it uses.

direct link: not malware.
http://www.metageek.com/support/downloads/download-inssider-win.html


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Hi there,
Does your printer connect to your network ok? Have you connected it to your wireless network before trying to "find" it on your laptop?
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The one that is missing in the network is the printer.So try to reconfigure the IP of the printer again using the wireless wizard in the printer manager. Or go to Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English)

Also ; Very seldom does the printer itself cause problems. To determine if you have printer trouble, do the following:
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  • Print a Network Configuration page and a Wireless Network Test report from your printer's control panel, if available.
    • Does the Wireless Network Test report indicate trouble?
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    • Compare the printer's IP address [X]
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    • Are there several wireless networks on your same channel or using channels close to your channel? You should use a channel at least 5 channels away from the closest used channel. Consider changing your wireless router's channel to 1, 6 or 11.
  • Are there any error messages on the printer or unexpected blinking lights (consult your manual to determine what to expect)?
  • Reset your printer (usually by removing the power cord from the back of the printer, waiting 30 seconds and then reconnecting the cord. Consult your manual for specifics).
  • Restart your wireless router [X]
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    A wireless router is networking hardware that allows both wired and wireless devices to connect to a network. When connected to a wireless router, devices such as computers, printers, and other Wi-Fi enabled electronics can share one Internet connection AND connect to each other. Connections can be made to the wireless router through a wireless connection or a wired connection using an Ethernet cable. by unplugging the power cord, waiting 60 seconds, then reconnecting the cord to the wireless router.
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jdawg01,

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Most of the time the encryption key is typed wrong. make sure that yours is correct.
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