Question about HP LaserJet 2300N Printer

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It runs but blank pages come out

We recently moved printers around in our office. This one, which has always been the workhorse, was missing a toner cartridge for a while. It's been replaced and the printer runs when we send documents to it but the pages come out blank. It says the cartridge is installed correctly. We took it out, checked it and put it back in. Still nothing.

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  • jmarino Jul 31, 2008

    Thanks for the suggestion. I checked it - there is nothing loose in the path. It does not appear to be a quick, easy fix. I am going to turn the problem over to the office manager, who has more resources than I do. Plus, he's the one who's got the authority to do something about it.

  • Tim Babcock
    Tim Babcock May 11, 2010

    It could be the transfer roller got out of position when it was moved. If you take the cartridge out, see if there are any loose parts in the path

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Hi,

The problem you will have is that you have not removed a tag on the Toner cartridge. Several of my technicians have done the same thing and caused the exact same issue.

It will be a black tab with a silver plastic strip attached which stops the cartridge releasing toner.

Hope this helps

Ben

Posted on Jan 05, 2009

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  • HP Master
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It's gets to be messy at this point. It probably requires a technician to troubleshoot it futher at the office site.

Posted on Jul 31, 2008

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01. Your software application is sending an extra page-eject command.

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