My lg lotus will not reboot, it remains on the lg lotus screen, none of the buttons work.

maybe there is some dust or the other is that the buttons doesn't work anymore but probably is dust

this device should be able to be reflashed if you have insurence they will do at no charge

Ugh. The same exact thing happened to mine. I am so incredibly angry and frustrated! I heard that trying a new battery might work... I tried my sister's battery, since she has the same phone, and it was no go for me, but you ought to give it a try if you can... I did everything I could to try and fix it, but it won't do anything else!

Settings,sounds,volume,scroll down to 9 select that and adjust with volume button!

if you mean how to remove the picture from a contact. goto the that contact name. Press options then select edit contact. Press the up button, the picture should highlight. Press the OK button. Scroll up to #1 which is none, the press OK. The picture should be gone

hard rest - you will lose the data - if things does not return to normal after hard reset - an image refalsh should fix the problem - if under warranty - authorized service center should do that for you if out of warranty, there are 3rd party flashers out there who could reflash your phone for a very reasonable price

Mine started doing the same thing yesterday. In doing a bit of research I found on the LG support forums that the phone is probably fried. The good news is that it's covered under the 1 year manufacturers warrenty and can be returned to the sprint store, or your carrier and they will replace it on site. I've already talked to Sprint and they said as long as there's no water damage or other visable signs of shock that would have caused the damage that they'll provide me with a new phone. This was a huge relief to me, I loved this phone before it went batty and really can't afford a new one.
Hope it works out for you as well.

Take it to a sprint store that has a repair center (check Sprint.com and click "Find a store on the top right corner for which store in your area has the repair centers). They will fix it for free or for $35. Sprint is the only national carrier to support instore repairs, and I praise them for this.

We just bought this phone today and after a few hours, it just started rebooting randomly. We were getting ready to return the phone, and then updated the firmware and now have no more reboots. Here are the steps for a firmware update:

1. From the Home icon select, the OK/Menu button
2. Go to Tools
3. Scroll down to Update Phone (or press #) and press OK
   
4. Select Updated Firmware (or press 1)
5. Follow onscreen instructions

After the download completes, the firmware package is installed. For the last several hours, we've had no more reboots or power downs.

I am on my 3rd LG Lotus and have had the exact same issues with my screen with all of them...freezing up, blank/black screen, and the picture being all scrambled, or even funky colors. This is all due to LG's brilliant design of the hinge on the phone. Notice how when you have the phone open the top part (with the screens) has a bit of give in it if you push on it? That "give" is the hinge pinching the wire that supplies electricity/data to the screens. LG has designed the hinge so poorly that it cannot withstand normal wear and tear of being opened and closed for even a few weeks before it begins to fail. Shame on you LG!! I smell a lawsuit coming on.....

As far as a solution, there isn't really one except for get a new phone if you can. Maybe even get the warranty on it (something like $7 a month plus a crazy deductible between $50-$100). After fixing it 1 or 2 times, you could have purchased a different phone. This is really upsetting because the Lotus is such an awesome design. LG, I hope you are reading this.