My new HP Scanjet 8270 scans nicely, but then at the end of the scan it locks up and makes an odd knocking noise. The only way to stop the noise is to unplug the scanner. The software freezes up too. I've tried loading the drivers on 3 different WinXP Pro SP2 machines, and it acts the same way on all of them.
I tried scanning from the glass and from the ADF feeder... same result. It scans and then locks up and begins a light knocking noise.
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Please go to the control panel and select the Scanner and Camera, hear you get your scanner, double click the scanner and try to scan the paper, if hear also give the same error then please reinstall your scanner driver,
Make sure you have the newest vista drivers located here - also, make sure that the scanner platen is travelling the full length of the scanner, it's not being hung up somewhere causing it to jam. Try to scan while the cover is open to watch the scanner head travel.
1. Click Start 2. Control Panel 3. Click Scanners and Cameras 4. Click on the Icon and follow the Scanner and Camera Wizard instructions. 5. Select the HP scanning device from the TWAIN source list 6. Click File and then Scan New .
Before turning off the autocrop feature, reset the software to the default setting. Then turn off the autocrop feature. Some scanning software need to be reset to the original default condition and accept software switches only then!
First thing to try is just play with all the scan settings to see what gives you the best result - try changing resolutions, type of document, type of output document, contrast, brightness, type of scan.
If this doesn't give you any better results, then one of the best ways to do this is to get some plastic sheet of the same or almost the same as the predominant colour on your forms (you can go one step further and make a multi coloured filter if you are feeling creative and your forms are all identical).
The text jumps out of the page and most scanners will give you a good scan - just make sure the filter is not too thick/dark.
Hope this helps :)