Question about Avaya Lands Phones

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One of our avaya phones is appearing with NG not G and we can not call that phone however we can dial out on it

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Turn off Do Not Disturb. Thats what the "N" means.

Posted on Jul 31, 2008

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How do i forward console calls on avaya MLX-20L to cell phone


Call forwarding is a service provided by your telephone company, and the procedure varies from company to company.

With most companies you dial *72 then at the second dial tone dial the number to forward to. That other phone must answer to confirm the forwarding. Dial *73 on the landline to cancel call forwarding.

If this doesn't work, contact your telephone company for their instructions.

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1 Answer

In my office one avaya extension phone is showing NG in its display. and incoming calls are not coming.but we can call frm that phone. Please help me to solve the problem.


The phone is in Do Not Disturb, indicated by the N.
The G,means that the phone is in a group.

On that phone press *09 to turn off the DND.

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I have an Avaya 8403 Definity. I need to know how to forward my calls to another phone in our clinic.


http://support.avaya.com/css/P8/documents/100011072 Above is the support from Avaya's site. To transfer a call, press the Transfer button and dial the extension of the other phone in the office. The instructions for this can be found on page 23-24 of the manual linked above.

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Message light on an Avaya 5410 phone will not go off even though there are no messages.


Is that phone an extension of a hunt group? It could be getting messages from the hunt group.
Reboot the voicemail computer, that might reset the light.

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Press the Headset button that is right below the speaker button. Make sure that stays lit all the time.

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Personal Speed dials or system speed dials.

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AVAYA Phone System: Lucent Partner Mail


press feat 00. touch btn to program dial feat14. this is now a voice mail transfer button. to program an ext button, touch btn to program, press left intercom dial 2 digit extension. Can you dial 777 and get voice mail?

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1 Answer

Avaya phone not working


Yes, check the wiring. Sounds like the blue pair isnt working at that jack.

What happens when you plug that phone into the extension port of the system?

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