Question about Logitech 9311570403 Mouse

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Frozen Mouse My mouse is dead frozen. I went to get new batteries and that did not work. I have set the reset key and pushed the green button and that does not work. Pleasse call me at (800) 337-4099 Please help me! Julia Heinlein

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Sounds a though your blutooth has a problem. Open the control panel and look at your blutooth settings. You more than likely need to rediscover your mouse.

Posted on Jul 31, 2008

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Posted on Jan 02, 2017

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My logitech wireless mouse for my laptop stopped working today. The green light still comes on, but the mouse appears to be frozen. I checked the batteries, tried the reset button, made sure it was turned...


restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer then if your mouse works click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver
click start control panel mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp
click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver in
make sure the battery is good ((has full charge))also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
Windows 7
hope this helps you

Aug 07, 2011 | Computers & Internet

1 Answer

My nouse is frozen, touch pad is working, i tried to restart the mouse, reciver, even computer but mouse does not work, battery is full,may be mouse control is locked in keyboard? pls advise if u hv...


Did you check the batteries? It sounds like they need replacement. then on the bottom of the mouse push the reset button and it should work.
Hope this helps, Bud

May 02, 2011 | Computers & Internet

1 Answer

Aspire 5100 mouse is frozen how to fix problem


Try restarting your computer by pushing the windows button on the bottom of the keyboard on the left side, generally next to the ALT button. use your arrow keys to move over to the shut down button, select restart and restart your computer. Or you can shut down and then push the power button to start up your computer. This should help reset your laptop and unfreeze your mouse.

If this does not work, go to the control panel, again using the windows button and the arrow keys. select mouse, then go thru the tabs on the window to make sure that your mouse pad is selected to control your mouse.

If you found this information helpful, please remember to leave positive feedback.

Thank You,
Brian

Jan 26, 2011 | Acer Aspire 5100 Notebook

2 Answers

Battery went dead, inserted new batteries, want to know how to install wireless mouse again


Was there a disk that came with your mouse? If so, just reinstall it if necessary.

Nov 09, 2009 | Logitech Wireless MX700 Cordless USB...

2 Answers

Frozen mouse with a touch pad laptop computer


file:///C:/Documents%20and%20Settings/GX-620/Desktop/TouchPad_ALPS_v.7.0.1101.14_Vistax86.zip

reinstall your touchpad drivers, and make sure it is not switched off (if you were using an extra mouse)

May 13, 2009 | Acer Aspire 5315 Notebook

1 Answer

Resetting a wireless mouse


the usb connection and the mouse should have a button both need to be pushed usually the usb connector first then the mouse, or shut down the computer then restart. let me know if this helps.

Mar 31, 2009 | Logitech Cordless Mouse

1 Answer

Mouse and keyboard are frozen


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Nov 09, 2008 | Logitech Cordless Mouse

1 Answer

Logitech wireless mouse and keyboard


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Sep 26, 2008 | Logitech Cordless Desktop MX 3000...

1 Answer

Logitech wireless mouse and keyboard


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Sep 23, 2008 | Logitech Cordless Mouse

3 Answers

Frozen mouse with a touch pad laptop computer


Many laptops have a button, usually located right above the touchpad, that disables the touchpad.

And there may be drivers that need to be loaded for some touchpads to operate properly, in case you've reinstalled the OS.

Jan 25, 2008 | Toshiba Satellite M35X-S161 Notebook

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